RIAN DEYO
Nashville,US
Summary
A passionate Music Business student with experience in a fast-paced retail and restaurant environment. Proven track record of exceeding goals and driving customer satisfaction. Skilled in providing excellent customer service and developing relationships with customers.
Overview
3
3
years of professional experience
Work History
Server
Hopdoddy Burger Bar
Nashville, TN
02.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Caline For Kids
Falmouth, Massachusetts
04.2022 - Current
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Organized merchandise displays to promote higher levels of customer engagement
- Engaged with guests to understand and anticipate customer service needs
- Maintained a high level of customer service by addressing patron complaints promptly and professionally
- Cultivated positive relationships with customers through excellent hospitality services
- Created a clean and hospitable environment for guests
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Ticket Taker
Ascend Amphitheater
Nashville, TN
05.2024 - 08.2024
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Assisted patrons with seating by giving directions and lighting paths.
- Supported fellow team members in managing operational tasks such as setup and breakdown of event spaces.
- Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.
Resturant Busser
Bobby Byrne's Resturant and Pub
Mashpee, Massachusetts
06.2023 - 08.2023
Education
BBA - Entertainment & Music Business
Belmont University
Nashville, TN05.2026
Skills
- Social Perceptiveness
- Excellent People Skills
- Business Strategies
- Teamwork and Collaboration
- Strong Work Ethic
- Guest Engagement
Relevant Coursework
Survey to Music Business MBU 1110
Music Publishing MBU 3450
Copyright Law MBU 2520
Venue Management I MBU2131
Timeline
Ticket Taker
Ascend Amphitheater
05.2024 - 08.2024
Server
Hopdoddy Burger Bar
02.2024 - Current
Resturant Busser
Bobby Byrne's Resturant and Pub
06.2023 - 08.2023
Sales Associate
Caline For Kids
04.2022 - Current
BBA - Entertainment & Music Business
Belmont University