RIAN DEYO
Nashville,US
Summary
A passionate Music Business student with experience in a fast-paced retail and restaurant environment. Proven track record of exceeding goals and driving customer satisfaction. Skilled in providing excellent customer service and developing relationships with customers.
Overview
3
3
years of professional experience
Work History
Server
Hopdoddy Burger Bar
02.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Caline For Kids
04.2022 - Current
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Organized merchandise displays to promote higher levels of customer engagement
- Engaged with guests to understand and anticipate customer service needs
- Maintained a high level of customer service by addressing patron complaints promptly and professionally
- Cultivated positive relationships with customers through excellent hospitality services
- Created a clean and hospitable environment for guests
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Ticket Taker
Ascend Amphitheater
05.2024 - 08.2024
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Assisted patrons with seating by giving directions and lighting paths.
- Supported fellow team members in managing operational tasks such as setup and breakdown of event spaces.
- Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.
Resturant Busser
Bobby Byrne's Resturant and Pub
06.2023 - 08.2023
Education
BBA - Entertainment & Music Business
Belmont University
Nashville, TN05.2026
Skills
- Social Perceptiveness
- Excellent People Skills
- Business Strategies
- Teamwork and Collaboration
- Strong Work Ethic
- Guest Engagement
Relevant Coursework
Survey to Music Business MBU 1110
Music Publishing MBU 3450
Copyright Law MBU 2520
Venue Management I MBU2131
Timeline
Ticket Taker
Ascend Amphitheater
05.2024 - 08.2024
Server
Hopdoddy Burger Bar
02.2024 - Current
Resturant Busser
Bobby Byrne's Resturant and Pub
06.2023 - 08.2023
Sales Associate
Caline For Kids
04.2022 - Current
BBA - Entertainment & Music Business
Belmont University
Similar Profiles
Jessica MasonJessica Mason
Waitress at Hopdoddy Burger BarWaitress at Hopdoddy Burger Bar
Devon PandorfDevon Pandorf
FOH/ Server at Hopdoddy Burger BarFOH/ Server at Hopdoddy Burger Bar
Anahi SaenzAnahi Saenz
Front of House Employee at Hopdoddy Burger BarFront of House Employee at Hopdoddy Burger Bar