Rian Fields

Baltimore,Maryland

Summary

Dynamic and detail-oriented individual excelling in customer engagement, accurate cash handling, and maintaining clean, welcoming environments. Adept at enhancing client satisfaction in both routine and fast-paced settings, with proven skills in financial processing and collaborative team support. Committed to delivering exceptional service while supporting operational efficiency.

Overview

years of professional experience

Work History

Store Associate

CVS Pharmacy

08.2024 - Current

Operating cash registers while processing high-volume cash, credit, and mobile transactions with speed and precision consistently. Also, handling returns/exchanges with accuracy.
Restock shelves, rotate products, and ensure merchandise is presented neatly and fully stocked.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
Provide friendly, personalized customer service by greeting, assisting, and answering questions.

Beautician Assistant

Theze Handz

09.2021 - 07.2024

Supported senior beauticians in performing various treatments, ensuring client comfort and satisfaction.
Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
Collaborated with team members to plan and execute promotional events, attracting new clients and boosting salon visibility.
Efficiently handled front desk duties such as answering phone calls, booking appointments, and processing payments when required.

Cashier

Burger King

05.2022 - 06.2023

Maintained focus and attention to detain in a fast-paced environment, managing multiple customer orders simultaneously.
Ensured accuracy in handling payments, change, and receipts while adhering to company cash control policies.
Delivered excellent customer service by addressing guest needs, answering questions, and resolving issues in a professional manner.
Collaborated with team members to meet service standards and support smooth daily operations.

Education

High School Diploma -

Baltimore City College

Baltimore, MD

06-2025

Skills

Customer engagement
Detail-oriented cash handling
Thoroughness in task execution
Effective team engagement

Flexible schedule adaptability
Facility cleanliness management
Skilled in utilizing basic mathematical concepts
Time management mastery

Timeline