Summary
Overview
Work History
Education
Skills
Areasofability
Certification
Work Availability
Timeline
Generic

Rian Hindman

Winchester,VA

Summary

Seeking a long term career.

Knowledgeable Desired Position with solid background in maintaining security and order within correctional facilities. Ensured safety through effective inmate monitoring and conflict resolution. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Corrections professional with focus on maintaining order and security in correctional facilities. Proven ability to handle challenging situations calmly and effectively. Known for strong team collaboration and adaptability to changing needs, with expertise in conflict resolution and inmate management.

Experienced with maintaining security and order within correctional facilities. Utilizes effective communication and conflict resolution skills to manage challenging situations. Knowledge of correctional procedures and protocols ensures safe and controlled environment.

Professional with strong background in law enforcement and exceptional problem-solving skills. Proven ability to manage and de-escalate high-stress situations while maintaining order and safety. Strong focus on teamwork and adaptability, ensuring reliable support in dynamic environments. Effective communicator with skills in conflict resolution, crisis management, and security protocols.

Observant Jailer with over Number years of experience working in corrections. Skillful at monitoring inmate behavior to prevent crime, escape attempts and other dangerous activities. Comfortable monitoring Number inmates in Type level security prison. Responsible and honest with exceptional interrogation abilities.

Vigilant Job Title skillful communicating with inmates to diffuse tense situations and resolving conflicts. Expertise in managing and monitoring offender daily activities, overseeing safe transport of offenders and operating communication systems. Certified in Area of Certification.

Attentive Jailer with Number years of industry experience. Fluent in all legal terminology and corrections functions. Instills discipline and motivation in others and maintains safe and sanitary facility.

Focused Correctional Officer offering Number-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations.

Safety-oriented Correctional Officer with more than Number years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention.

Resourceful and dedicated Job Title with motivational leadership, training and employee supervision experience. Number years in corrections and law enforcement.

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Jail Officer

RSW Regional Jail
08.2023 - 10.2024
  • Provided timely responses during emergencies, ensuring appropriate action was taken according to established procedures.
  • Completed required training courses regularly to stay current on industry best practices and maintain certifications.
  • Promoted positive relationships between staff and inmates by modeling professional behavior and treating all individuals with respect.
  • Enhanced facility safety through regular cell inspections and monitoring of inmate activities.
  • Expedited processing times for new intakes through efficient data entry and document management practices.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Prepared reports to document incidents and violations.
  • Observed behavior of inmates individually and as group to spot conflicts and implement de-escalation tactics.
  • Maintained accurate records of inmate information, including disciplinary actions, medical needs, and daily activities.
  • Reduced contraband incidents by conducting thorough searches and maintaining strict adherence to security protocols.
  • Managed daily operations within assigned housing units while maintaining compliance with institutional policies and regulations.
  • Improved inmate behavior by implementing consistent disciplinary policies and maintaining clear communication.
  • Conducted routine patrols throughout the facility to deter potential incidents of violence or disorderly conduct among inmates.
  • Assisted in crisis situations by utilizing de-escalation techniques and adhering to established protocols.
  • Communicated effectively with diverse populations of inmates, addressing individual needs while upholding security standards.
  • Collaborated with fellow officers to maintain a secure environment for staff, inmates, and visitors.
  • Supported successful re-entry efforts by coordinating with community organizations to provide resources for released inmates.
  • Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
  • Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over Number inmates simultaneously.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Examined incoming and outgoing mail to detect contraband.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Supervised inmates during meals, recreation and other activities.
  • Coordinated with other law enforcement personnel to exchange information.
  • Responded to inquiries from inmates and other members of public.
  • Investigated and responded to incidents of inmate misconduct.
  • Conducted security checks of inmates and living areas.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Documented inmate behavior and activities in logbooks.
  • Assisted in intake and release of inmates.
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
  • Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
  • Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
  • Enforced rules and regulations to maintain order among inmates.
  • Reduced inmate altercations through effective communication and conflict resolution strategies.
  • Fostered positive relationships with community partners including law enforcement agencies, courts, and social service organizations for seamless coordination of inmate care.
  • Collaborated with fellow jailers to maintain order within the facility, effectively managing challenging situations as they arose.
  • Monitored surveillance equipment regularly to identify potential safety hazards or violations within the facility.
  • Oversaw conduct of Number prisoners to prevent escapes or violent behavior.
  • Exercised restraint when necessary while maintaining respect for individual rights during arrestee bookings or disciplinary actions against inmates.
  • Maintained a high level of professionalism while interacting with inmates, colleagues, and external stakeholders, upholding the reputation of the facility.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Promoted positive behavior among inmates by recognizing and rewarding their achievements in educational or vocational programs.
  • Interviewed inmates to obtain information and evidence.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Assisted in reducing recidivism rates by providing support for inmates transitioning back into society upon release.
  • Contributed to facility efficiencies by maintaining accurate records of inmate activities, incidents, and progress.
  • Managed inventory control systems to ensure adequate supplies were available at all times for staff and inmates alike.
  • Supported administrative tasks such as coordinating visitation schedules, answering phones, and filing reports as needed for smooth daily operations.
  • Administered drug tests to inmates.
  • Aided in inmate rehabilitation through the implementation of educational programs and counseling services.
  • Participated in staff meetings, providing valuable input on ways to improve jail operations and inmate management strategies.
  • Enhanced security measures by participating in routine training exercises on emergency response protocols.
  • Conducted investigations into alleged policy violations, gathering evidence and documenting findings according to established procedures.
  • Participated in ongoing professional development opportunities to enhance knowledge of correctional practices and inmate management strategies.
  • Monitored visitation sessions closely to prevent unauthorized exchanges or breaches of conduct between inmates and visitors.
  • Assisted medical staff in administering medications as needed, ensuring proper dosages were distributed according to prescribed schedules.
  • Worked collaboratively with mental health professionals in developing specialized care plans for at-risk individuals within the jail population.
  • Facilitated inmate rehabilitation with educational programs, counseling sessions, and vocational training opportunities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Uber Partner

Uber Driver
05.2022 - 09.2023
  • Updated knowledge of local landmarks and destinations to provide accurate directions to passengers when needed.
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Remained calm and poised in emergent situations.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Adhered to all safety regulations and traffic laws while driving.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Built rapport with passengers through friendly conversation and attentive listening.
  • Followed company guidelines and policies when interacting with passengers.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Communicated with passengers regarding estimated time of arrival.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Followed designated routes and schedules while operating vehicles.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Delivered passengers to destinations safely and on time.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Responded to passenger concerns and complaints politely and professionally.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Developed deep knowledge of local routes and area destinations.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Increased efficiency with effective route planning and GPS navigation usage.
  • Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
  • Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Pointed out landmarks and other points of interest to passengers.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Accepted and processed fares.
  • Processed payments for rides and provided accurate change when necessary.
  • Followed applicable traffic regulations and traffic laws.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Responded with ease to sudden changes in routes and schedules.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
  • Boosted earnings through efficient route planning and strategic scheduling of rides.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
  • Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
  • Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
  • Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
  • Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
  • Enhanced customer service by providing prompt and courteous transportation to passengers.
  • Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
  • Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
  • Streamlined administrative tasks such as billing inquiries or dispute resolution using effective problem-solving skills within the rideshare platform.
  • Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
  • Demonstrated exceptional problem-solving skills during unexpected delays or issues.
  • Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
  • Maintained excellent punctuality for pickups, contributing to high customer ratings.
  • Utilized feedback from riders to improve service offerings continually.
  • Ensured vehicle maintenance was up-to-date, enhancing safety and reliability for all rides.
  • Streamlined route planning to minimize travel time and maximize efficiency.
  • Offered insightful local recommendations, enhancing overall customer experience.
  • Adapted quickly to new city regulations and rideshare platform updates, maintaining compliance and operational efficiency.
  • Fostered comfortable and engaging environment, making long rides more enjoyable for passengers.
  • Boosted my own safety and that of my passengers by adhering strictly to traffic laws and rideshare policies.
  • Improved earnings through strategic scheduling during peak demand times.
  • Achieved top driver status with consistent positive feedback from clients.
  • Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
  • Collaborated with other rideshare drivers to share best practices and safety tips.
  • Increased ride acceptance rates to ensure consistent service availability.
  • Provided flexible payment options, accommodating various customer preferences and increasing satisfaction.
  • Navigated efficiently through heavy traffic, optimizing ride durations.
  • Reinforced rideshare company's reputation through professional conduct and exceptional service.
  • Enhanced brand loyalty, encouraging repeat business by offering personalized service.
  • Contributed to decrease in ride cancellation rates by ensuring timely communication with clients.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Auto Mechanic

Hyundai
07.2021 - 12.2022
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
  • Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Contained costs by using warranty and evaluating service and parts options.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Accomplished maintenance and organization mission by completing related results.
  • Purchased parts and supplies to manage inventorying stock.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.

Auto Mechanic

Safford Dodge
07.2019 - 09.2021
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
  • Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Contained costs by using warranty and evaluating service and parts options.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Accomplished maintenance and organization mission by completing related results.
  • Purchased parts and supplies to manage inventorying stock.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
  • Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Reduced downtime for customers by completing most repair tasks within specified time estimates.
  • Updated job knowledge by participating in educational opportunities and reading technical publications.
  • Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Contributed to positive online reviews through exceptional customer service, from initial consultation to final follow-up after repairs were completed.
  • Assisted in increasing shop revenue with upselling recommended services based on vehicle condition or manufacturer guidelines.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Maintained vehicle records by recording service and repairs.
  • Performed safety and emissions inspections.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Retained accurate records of purchases, titles and sales.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Performed emissions tests according to standard procedures.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
  • Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
  • Customized vehicles to owner specifications, enhancing driving experience.
  • Boosted team morale and productivity through effective communication and leadership.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Streamlined service scheduling to minimize customer wait times.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Increased workshop efficiency with organization of tools and equipment.
  • Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.

Loader and Unloader

Capstone
08.2016 - 08.2018
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
  • Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
  • Expedited order fulfillment by accurately picking products from storage shelves according to pick lists provided.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
  • Performed routine inspections of loading equipment, ensuring its safe operation and reducing the risk of accidents or delays.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
  • Collaborated with supervisors to address any discrepancies found during the verification process of incoming shipments.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Strapped items down over protective padding to secure throughout transportation.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.

Security

PNC Park
07.2011 - 10.2016
  • Security

Oil changer and Brake changer and Tire changer

Power of Bowser
01.2014 - 01.2015

SHEETZ
10.2012 - 10.2013
  • Cashier
  • Food preparation
  • Customer Service
  • Unloading of Trucks
  • Stocking
  • Training of others

Carpet Installer

Rusmur Floors
11.2008 - 10.2012
  • Carpet Installer

Stock person & Truck Unloader

Giant Eagle
01.2008 - 01.2012

Tire Changer

A & M Family Tire
10.2009 - 09.2010

Education

Diploma - Auto Body Repair - Introductory & Intermediate Skills Certificate

A.W.Beattie Career Center
Allison Park, PA
01.2008

Diploma -

Avonworth High School
Pittsburgh, PA
01.2008

Skills

  • Security
  • Customer Service
  • Team Leadership
  • Business Ethics
  • Warehouse experience
  • Quality standards
  • Law & rules enforcement
  • Problem solving / resolution
  • Team Collaboration
  • Public service delivery
  • Workplace organization

Areasofability

  • Security
  • Customer Service
  • Team Leadership
  • Business Ethics
  • Warehouse experience
  • Quality standards
  • Law & rules enforcement
  • Problem solving / resolution
  • Team Collaboration
  • Public service delivery
  • Workplace organization
  • CPR & FA Certified

Certification

  • Crisis Intervention Team (CIT) Training Certificate - CIT International.
  • First Aid Certification - American Red Cross.
  • Detention Facility Inspection Preparation Course – American Jail Association.
  • Mental Health First Aid for Public Safety (MHFA) - National Council for Mental Wellbeing.
  • Emergency Response Planning and Implementation Certificate – Federal Emergency Management Agency (FEMA) or other emergency response training providers.
  • Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
  • Use of Force Training Certification - Various authorized training centers.
  • CPR/AED Certification
  • State Driver's License
  • First Aid Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
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Timeline

Jail Officer

RSW Regional Jail
08.2023 - 10.2024

Uber Partner

Uber Driver
05.2022 - 09.2023

Auto Mechanic

Hyundai
07.2021 - 12.2022

Auto Mechanic

Safford Dodge
07.2019 - 09.2021

Loader and Unloader

Capstone
08.2016 - 08.2018

Oil changer and Brake changer and Tire changer

Power of Bowser
01.2014 - 01.2015

SHEETZ
10.2012 - 10.2013

Security

PNC Park
07.2011 - 10.2016

Tire Changer

A & M Family Tire
10.2009 - 09.2010

Carpet Installer

Rusmur Floors
11.2008 - 10.2012

Stock person & Truck Unloader

Giant Eagle
01.2008 - 01.2012

Diploma - Auto Body Repair - Introductory & Intermediate Skills Certificate

A.W.Beattie Career Center

Diploma -

Avonworth High School
  • Crisis Intervention Team (CIT) Training Certificate - CIT International.
  • First Aid Certification - American Red Cross.
  • Detention Facility Inspection Preparation Course – American Jail Association.
  • Mental Health First Aid for Public Safety (MHFA) - National Council for Mental Wellbeing.
  • Emergency Response Planning and Implementation Certificate – Federal Emergency Management Agency (FEMA) or other emergency response training providers.
  • Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
  • Use of Force Training Certification - Various authorized training centers.
  • CPR/AED Certification
  • State Driver's License
  • First Aid Certification
Rian Hindman