Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Work Availability
Timeline
Generic

Rian Metelko

Instructional Designer

Summary

Instructional Designer with demonstrated success in utilizing innovative training platforms and adult learning principles to increase client training outcomes. Proficient in Adobe Captivate, Articulate Storyline, Rise 360, Camtasia and, MS Powerpoint. Enthusiastic and thorough professional offering twenty years of comprehensive experience building virtual learning environments and adapting e-learning products for client needs. Recognized for consistently receiving commendations for quality and performance.

Overview

13
13
years of professional experience

Work History

E-Learning Developer

GOJO Industries
Cuyahoga Falls, OH
11.2020 - 11.2021
  • Designed, implemented and managed successful training programs to meet department and regulatory needs
  • Collaborated with subject matter experts, Human Resources, Safety, Legal and Management offices to develop curriculum for employee safety trainings that satisfied regulatory requirements.
  • Analyzed and selected most appropriate strategies, methodologies and technologies to maximize learning experience and impact.
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials for over 1,000 learners.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Trainings delivered within project time frame and budget, exceeding both client and regulatory requirements.

Instructional Designer

Harley Davidson Dealer Systems
Valley View, OH
05.2017 - 10.2020
  • Planned and monitored implementation of technology-based learning programs for all dealerships in North America .
  • Developed training materials and successfully rolled out training campaigns for 5 new software rollouts.
  • Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning outcomes.
  • Developed workforce training programs directly with dealer owners/leaderships to improve dealership organizational efficiency.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Worked closely with instructors to prepare online materials, content, and tools to facilitate trainings across North America.

Lead Instructional Designer

Cleveland Clinic
Cleveland, OH
01.2017 - 05.2017
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Provided job analysis in line with instructional design principles for successful mentoring.
  • Developed workforce training programs to improve organizational efficiency.
  • Reached out to vendors to evaluate available curriculums and associated materials.
  • Completed training campaign materials two weeks early allowing additional onboarding/training time and saving 5% on project training projections.

Senior Instructional Designer

Erie Insurance
Erie, PA
10.2015 - 09.2016
  • Designed custom courses tailored to client needs by using reality-based scenarios, interactives and simulations.
  • Identified resource needs to meet instructional design objectives for staff and independent contractors.
  • Managed design team in development and implementation of coordinated online learning, instructor training, and related training materials
  • Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles.
  • Developed thorough design documents and training plans utilizing effective instructional methods.
  • Developed course outlines, documentation and assessment strategies to maintain instructional design direction.
  • Planned and initiated training outlines and online instruction modules by conducting task and learner analyses.
  • Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
  • Delivered coaching, training and mentoring to course developers and instructors to boost confidence and understanding of materials.
  • Created prototypes and storyboards for classroom and online courses, reducing course development hours 20 %
  • Conducted QA checks for all instructional media to verify instructionally sound content

Instructional Design Specialist

EverBank
Jacksonville, FL
02.2015 - 10.2015
  • Collaborated on designs to account for specific factors outlined in regulatory documents.
  • Devised strategic approaches for highlighting important focal points in each design.
  • Proposed potential solutions for design optimization, challenges and improvements.
  • Identified issues, analyzed information and provided solutions to problems.

Clinical Curriculum Designer/Project Manager

Florida Blue Cross
Jacksonville, FL
07.2014 - 12.2014
  • Spearheaded design process to align with client specifications and budget.
  • Created materials and designs in Microsoft Powerpoint for use in client presentations and communications.
  • Produced designs that met statutory and regulatory approvals and recorded tracking logs using Adobe Captivate.
  • Transitioned curriculum to online learning.
  • Chaired design team meetings and issued action items.
  • Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Learning Development Specialist

Acosta Sales & Marketing
Jacksonville, FL
12.2013 - 07.2014
  • Created online/video training content, working closely with subject matter experts
  • Created audio scripts, accompanying visuals, practice exercises and assessment measurement tools
  • Updated online learning and other leaning content as needed.
  • Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
  • Used Articulate Storyline to design training for field employees.

Instructional Designer / Corporate Training & Support

InHouse USA
Ponte Vedra Beach, FL
10.2011 - 08.2013
  • Planned and monitored implementation of technology-based learning programs.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Researched, wrote, edited and proofread manuals for appraisal software .
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Delivered top-quality training documentation, manuals and tools addressing needs of specific specialist groups.
  • Provided subject matter expertise on all courses, materials and lesson plans.
  • Reached out to vendors to evaluate available curriculums and associated materials.
  • Training program implemented under my direction cut call center help line calls from new user by 50%.

Systems Implementation and Training Specialist

Wyndham Worldwide/Stefanini TechTeam, Inc
Parsippany, NJ
12.2007 - 10.2011
  • Project Management relating to conversion of franchised properties’ reservation management systems
  • Developed, communicated, and evaluated customer service best practice procedures between corporate management, property level management, line level staff, and software developers.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Recruited and trained qualified instructors for training programs.
  • Traveled to client locations to conduct training classes.
  • Delivered group and individual training covering hotel management software.
  • Coordinated administrative functions necessary to deliver and document training programs.
  • Developed training handbooks, computer tutorials and reference materials.
  • Documented participation and evaluated learning for each participant.
  • Trained and mentored all hotel personnel to fulfill various roles.

Education

Master of Education - Instructional Design

Western Governors University
Salt Lake City, UT

Bachelors - Information Technology Management

Western Governors University
Salt Lake City, UT

Associate of Science - Marketing/Travel and Tourism

Zane State College
Zanesville, OH

Skills

Implementation support

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Accomplishments

  • Instructional Designer with over 20 years experience developing interactive, engaging software training available to interview and available to start immediately
  • Recent graduate student (2019-2021)
  • Masters degree in Instructional Design from Western Governors University (2021)
  • Proven expertise in applying the ADDIE system of instructional design with both the Agile and Waterfall Software Development Frameworks
  • American Society for Training & Development (ATD), panel presenter and professional mentor



Software

Articulate Storyline

Adobe Captivate

Articulate 360

Microsoft PowerPoint

Canva

Audacity

Surveymonkey

Camtasia

Rise 360

Animatron

SnagIt

WalkMe

Sharepoint

VISIO

SCORM Cloud

Adobe Creative Cloud

Learning Management Systems (LMS)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

E-Learning Developer

GOJO Industries
11.2020 - 11.2021

Instructional Designer

Harley Davidson Dealer Systems
05.2017 - 10.2020

Lead Instructional Designer

Cleveland Clinic
01.2017 - 05.2017

Senior Instructional Designer

Erie Insurance
10.2015 - 09.2016

Instructional Design Specialist

EverBank
02.2015 - 10.2015

Clinical Curriculum Designer/Project Manager

Florida Blue Cross
07.2014 - 12.2014

Learning Development Specialist

Acosta Sales & Marketing
12.2013 - 07.2014

Instructional Designer / Corporate Training & Support

InHouse USA
10.2011 - 08.2013

Systems Implementation and Training Specialist

Wyndham Worldwide/Stefanini TechTeam, Inc
12.2007 - 10.2011

Master of Education - Instructional Design

Western Governors University

Bachelors - Information Technology Management

Western Governors University

Associate of Science - Marketing/Travel and Tourism

Zane State College

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Rian MetelkoInstructional Designer