Rian Nelson
Denver,CO
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
First Watch
Centennial, CO
10.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Sushi Kai And Mongolian Cuisine
Glendale, CO
11.2021 - 07.2022
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Buffalo Wild Wings
Las Vegas, NV
07.2021 - 11.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Stayed informed about daily specials, new menu items, promotions.
Server/Supervisor
Boulder Pit Stop
Boulder City, Nevada
09.2017 - 12.2020
- Monitored dining room activities to ensure customer satisfaction.
- Coordinated with staff members to ensure smooth operations during peak hours.
- Trained new servers on proper food handling techniques.
- Assisted in resolving customer complaints promptly and professionally.
- Provided guidance and direction to employees throughout their shift.
- Managed cash register transactions accurately and efficiently.
Education
High School Diploma -
Boulder City High School
Boulder CIty06-2016
Skills
- Guest Engagement
- Safe Food Handling
- Daily specials memorization
- Order Management
- Hostess support
- Food inspection
- Beverage Preparation
Timeline
Server
First Watch
10.2022 - Current
Server
Sushi Kai And Mongolian Cuisine
11.2021 - 07.2022
Server
Buffalo Wild Wings
07.2021 - 11.2021
Server/Supervisor
Boulder Pit Stop
09.2017 - 12.2020
High School Diploma -
Boulder City High School
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