RIANA BENTON
Portland
Summary
Dynamic accounting professional with extensive experience at Safeway, excelling in accounts payable and receivable. Proven track record in enhancing customer relations and maintaining precise financial records. Recognized for attention to detail and effective team collaboration, driving improved service delivery and operational efficiency in fast-paced retail environments.
Overview
2027
2027
years of professional experience
Work History
Customer Service Cashier
Safeway
03.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to improve service delivery and store operations.
- Handled returns and exchanges, adhering to store policies and procedures.
- Educated customers about promotions and loyalty programs, enhancing engagement.
- Trained new staff on checkout procedures and customer service best practices.
Accountant
Various Employers
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to improve service delivery and store operations.
- Handled returns and exchanges, adhering to store policies and procedures.
- Educated customers about promotions and loyalty programs, enhancing engagement.
- Trained new staff on checkout procedures and customer service best practices.
Retail
Various Employment
Various
02.1992 - Current
- Optimized retail space utilization by creating efficient floor plans that enhanced shopping experience for customers.
- Supported colleagues by sharing best practices learned from previous experiences across various retail environments.
- Contributed to increased sales by creating eye-catching visual merchandising displays in retail environments.
- Assisted in the creation of compelling sales presentations, contributing to successful negotiations with key retail partners.
- Mentored junior employees by sharing knowledge about best practices in retail management.
- Maintained a clean, organized retail environment to optimize presentation and enhance shopper experience.
- Trained new hires on store policies and procedures, ensuring seamless integration into the retail team dynamic.
Education
High School Diploma -
Westchester High School
Los Angeles, CA06-1988
Skills
- Accounting and bookkeeping
- Accounts payable and receivable
- Bank reconciliation
- Bookkeeping
- Account reconciliation
- Accounts payable
- Financial statements
- Attention to detail
- Payroll processing
- Tax preparation
- General ledger entries
- Account reconciliation processes
- Payroll administration
- Tax return filing
- Customer relations
- Invoice balancing
Timeline
Customer Service Cashier
Safeway
03.2022 - Current
Retail
Various Employment
02.1992 - Current
Accountant
Various Employers
High School Diploma -
Westchester High School