Riana Heffron
Pittsburgh,PA
Summary
Proactive and nurturing Childcare Provider and Camp Counselor with hands-on experience in fostering intellectual growth and ensuring child safety. Skilled in developing strong relationships with parents and colleagues, promoting trust, and maintaining organized, welcoming environments. Conversational in ASL and Spanish with certifications in CPR and Starbucks Master Barista program.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Private Childcare Provider
Pittsford Families
01.2018 - 07.2024
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- Transported children to and from home to summer camp safely.
- Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
Camp Counselor
YMCA of Greater Rochester
06.2018 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Starbucks Barista
Starbucks Co.
08.2022 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Completed the Starbucks Master Barista program to enhance my skills, knowledge and coffee craftsmanship.
Education
High School Diploma -
Pittsford Mendon High School
Pittsford, NY06.2023
Skills
- Strong Work Ethic
- Patience and Empathy
- Reliability and punctuality
- Cash Handling
- CPR training
- Confidentiality and Discretion
- Language skills (ASL, Spanish, English)
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Friendly and outgoing
Certification
- CPR and First Aid License - 2022-present
- Food Safety License - 2021-present
- Financial Literacy - 2021-present
- Lifeguard License - 2022-present
Languages
English
Native or Bilingual
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Starbucks Barista
Starbucks Co.
08.2022 - 04.2024
Camp Counselor
YMCA of Greater Rochester
06.2018 - 08.2022
Private Childcare Provider
Pittsford Families
01.2018 - 07.2024
High School Diploma -
Pittsford Mendon High School
- CPR and First Aid License - 2022-present
- Food Safety License - 2021-present
- Financial Literacy - 2021-present
- Lifeguard License - 2022-present
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