Riana Wynder
Winston-Salem,NC
Summary
Dynamic government employee and seasoned trainer seeking a challenging position that leverages extensive skills in team leadership and training. Recognized for articulating complex information clearly while nurturing individual excellence and motivating team members to achieve shared objectives. Diligent leader with a proven track record of analyzing financial data to inform strategic planning, successfully driving multiple projects that enhance efficiency and profitability. Strong analytical skills, combined with effective communication, foster collaboration within cross-functional teams, ensuring optimal outcomes and sustained organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Financial Analyst
Internal Revenue Service
Philadelphia, PA
01.2019 - 2026
- Navigated several computer systems (Integrated Data Retrieval System-IDRS, Integrated Automation Technologies-IAT, and the IRM-Internal Revenue Manual, etc) to correct, research and verify information for current and prior year tax returns.
- Reviewed tax returns for accuracy of information and corresponded with taxpayers when essential information was missing.
- Communicated with taxpayers through mail correspondence or phone interactions.
- Reviewing and evaluating documents for completeness, accuracy and compliance with laws, regulations, policies, and standards.
- Distributes, balances, monitors, and reports on workload in accordance with established workflow or job specialization.
- Assures equitable distribution among employees and timely accomplishment of assigned workload.
- Amends or rejects work not meeting established standards and refers to the supervisor any problems on meeting performance standards.
- Maintains current knowledge of procedures, policies, and directives; answers questions; and provides both classroom and On the Job Training instruction to employees.
- Resolves simple and complex informal complaints, reports on performance, progress, and training needs of employees and/or disciplinary problems.
- Performs administrative duties in the absence of the manager.
- Analyzed financial data to identify trends and support tax compliance initiatives.
Bank Teller
PNC Bank
Philadelphia, PA
01.2015 - 01.2017
- Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer. Float in multiple credit union locations. Safely ID and search customer account information.
- Greet and guide customers in a friendly and professional manner. Communicate existing and new account services. Up-sell and redirect special services to appropriate account staff.
- Track recurring and daily electronic transactions. Track and communicate wire transfers for business and personal customers.
- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Managed cash drawer, balancing funds daily to maintain accuracy and accountability.
Prep and Line Cook
Einstein Hospital
Philadelphia, PA
01.2014 - 01.2017
- Food preparation: Chopping, prepping, and measuring ingredients as needed for assigned dishes.
- Cooking food: Operating various cooking equipment like grills, ovens, fryers, and broilers to cook menu items according to specifications.
- Station management: Maintaining cleanliness and organization at their assigned cooking station, including stocking supplies and ensuring proper sanitation.
- Following recipes: Adhering to established recipes and portion sizes for consistent quality.
- Communication: Clearly communicating with other kitchen staff, including expediters, to ensure timely order fulfillment.
- Quality control: Inspecting ingredients for freshness and ensuring cooked food meets quality standards.
- Food safety compliance: Following proper food handling and safety procedures.
- Prepared and cooked meals according to hospital dietary guidelines and patient preferences.
- Maintained cleanliness and organization of kitchen workstations, ensuring compliance with health regulations.
Education
High School Diploma -
Simon Gratz Mastery Charter High School
01-2014
Bachelor of Science - Public Administration
University of Phoenix
01-2023
Skills
- Advanced Microsoft Office skills
- Initiative in addressing challenges
- Adaptability to client needs
- Quality result delivery
- Skilled in managing multiple tasks in high-stress environments
- Clear and concise communication skills
- Decision support
- Data collection & research
- Microsoft Excel
- Cash flow management
- Financial statement analysis
- GAAP
Certification
ServSafe Food Handlers - January 2028
Timeline
Lead Financial Analyst
Internal Revenue Service
01.2019 - 2026
Bank Teller
PNC Bank
01.2015 - 01.2017
Prep and Line Cook
Einstein Hospital
01.2014 - 01.2017
Bachelor of Science - Public Administration
University of Phoenix
High School Diploma -
Simon Gratz Mastery Charter High School