Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

RIANNA MAULE

Summary

Experienced administrative professional with over five years supporting government agencies in roles spanning from enrollment, immigration, dispatch, and clerical operations. Adept at managing sensitive data, coordinating schedules, and delivering high-quality client support. Skilled in Microsoft Office, Google Workspace, and document handling with a strong foundation in notary services and research. Recognized for reliability, attention to detail, and the ability to thrive in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Enrollment Representative

Department Of Education
04.2023 - Current
  • Scheduled and confirmed enrollment appointments with parents and guardians
  • Guided families through enrollment procedures and documentation
  • Maintained and organized student records and files
  • Responded to inquiries via email and phone with accurate information

Immigration Clerk

Ministry of National Security
06.2020 - 10.2022
  • Entered and managed immigration data with accuracy and confidentiality
  • Handled public inquiries via phone, email, and in person, providing detailed immigration information
  • Prepared and reviewed official documents, reports, and presentations
  • Supported daily office functions, including filing, printing, and equipment management

Clerk

Trinidad and Tobago Police service
04.2019 - 06.2020
  • Answer and direct phone calls to appropriate staff or departments
  • Greet and assist visitors, clients, and employees
  • Prepare, file, and maintain physical or digital records
  • Type, proofread, and distribute correspondence or reports
  • Handle incoming and outgoing mail and packages
  • Maintain office supplies inventory and place orders as needed
  • Operate standard office equipment (copiers, scanners, printers, fax machines)

Library Assistant

Ministry of Labour
11.2018 - 03.2019
  • Placed books on proper shelves when returned to library
  • Handled check-in and check-out process of library books and materials at circulation desk

Customs & Excise Intern

Ministry Of Finance
06.2018 - 08.2018
  • Sorted and organized files, spreadsheets and reports
  • Analyzed problems, identified solutions and made decisions
  • Interacted with customers by phone, email or in-person to provide information
  • Completed research, compiled data, updated spreadsheets and produced timely reports

Education

Associate in General Studies -

Keiser University
Fort Lauderdale, FL
08-2025

Certificate in Business Management - undefined

University of The West Indies Open Campus
07.2017

High School Diploma - undefined

Bishop Anstey High School
07.2012

Skills

  • Administrative: Data Entry, Document Management, Email Correspondence, Calendar Scheduling
  • Technical: MS Office Suite, Google Workspace, Basic Excel Formulas
  • Communication: Active Listening, Client Support, Internal Coordination
  • Other: Critical Thinking, Notary Services, Research

Certification

  • Notary Public, State of New York – Commissioned 2025
  • CPR Certification – Valid through 2026


Activities

  • Member, Alumni Association
  • Zoological Society of Trinidad and Tobago

Timeline

Enrollment Representative

Department Of Education
04.2023 - Current

Immigration Clerk

Ministry of National Security
06.2020 - 10.2022

Clerk

Trinidad and Tobago Police service
04.2019 - 06.2020

Library Assistant

Ministry of Labour
11.2018 - 03.2019

Customs & Excise Intern

Ministry Of Finance
06.2018 - 08.2018

Certificate in Business Management - undefined

University of The West Indies Open Campus

High School Diploma - undefined

Bishop Anstey High School

Associate in General Studies -

Keiser University

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