Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rianna Pacheco

Poth

Summary

Goal-oriented individual with a proven track record of successfully assisting companies in developing and implementing updates to operational standards, team organization, and employee engagement strategies. Proactive and personable leader skilled in streamlining information, prioritizing tasks, and approaching issues with an analytical mindset. Demonstrated track record of success with years of experience. Authorized to work in the US for any employer.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Four Hands
04.2024 - Current
  • Managed a fleet of XX vehicles, assigning routes and optimizing delivery schedules for maximum efficiency
  • Resolved customer complaints regarding late or damaged shipments by investigating issues, providing solutions, and offering compensation when necessary
  • Communicated effectively with drivers via radio or phone to provide instructions, updates on traffic conditions, and address any issues during transportation
  • Coordinated with warehouse staff to ensure smooth loading/unloading processes at distribution centers or customer sites

Dispatch Manager

US Logistics
10.2022 - 02.2024
  • Processed hourly reports and ensured efficient operation across Excel, Outlook, and Dispatch Track.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Managed cross-functional teams for efficient project execution and timely completion.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.

Education

Associate's degree - Applied science

Coastal Bend College
Beeville, TX
05.2020

Skills

  • Logistics analysis
  • Decision-making
  • Problem-solving
  • Shipment coordination
  • Scheduling coordination
  • Punctual and dependable
  • Supply chain operations
  • Shipping procedures
  • Inventory management procedures
  • Analytical thinking
  • Process optimization
  • International logistics
  • Quality control analysis
  • Computer-based inventory system
  • Coaching and mentoring
  • Verbal and written communication
  • Attention to detail
  • Customer relations

Certification

Driver's License

Timeline

Logistics Coordinator

Four Hands
04.2024 - Current

Dispatch Manager

US Logistics
10.2022 - 02.2024

Associate's degree - Applied science

Coastal Bend College
Rianna Pacheco