Rianna Solomon

Deckhand/Mate

• Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
• Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
• Upheld the highest standards of maritime law compliance, promoting a culture of safety and professionalism among the crew.
• Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Greeted and checked in guests, ensuring smooth entry and exceptional first impressions.
• Provided front desk service, assisting guests with venue information and resolving inquiries.

• Streamlined mail sorting processes, leading to improved efficiency. Promoted to Shift Leader, training new hires and enhancing team productivity.

• Streamlined check-in processes for multiple activities, minimizing wait times. Maintained safety protocols for ice slide operations. Provided comprehensive information to guests.

• Greeted and seated guests, ensuring efficient table turnover and high guest satisfaction.
• Promoted to Head Hostess, responsible for training new staff.
• Implemented seating strategies to optimize restaurant flow and reduce wait times.
• Collaborated with management to improve guest service protocols and enhance dining experience.