Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rianna Babar Butt

Maywood,NJ

Summary

Reliable and upbeat Team Member, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Store Team Member

Banana Republic
09.2022 - 07.2023
  • Boosted sales through targeted strategies and identifying areas for improvement.
  • Enhanced customer satisfaction by promptly addressing inquiries, concerns, and resolving issues.
  • Fostered a positive work environment through professionalism, adaptability, and strong interpersonal skills.
  • Cultivated positive vendor relationships for timely and cost-effective supply chain management.
  • Utilized customer feedback to drive product and service enhancements.
  • Ensured merchandise was accurately priced and labeled, maintaining quality standards.
  • Provided personalized assistance to customers in selecting suitable merchandise.
  • Supported inventory management through counts and stocking.
  • Resolved customer complaints courteously and professionally.
  • Developed cooperative relationships with colleagues and managers.
  • Strengthened customer service and product knowledge for improved team performance.
  • Maintained flexibility across different stations to optimize coverage and meet production goals.

Restaurant Hostess

On The Boarder
04.2022 - 07.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests and maintaining a warm presence.
  • Managed an organized waitlist during busy times for efficient seating.
  • Provided exceptional service by addressing questions and concerns and managing reservations effectively.
  • Maintained a clean restaurant environment and collaborated with servers for smooth transitions between tables.
  • Personalized experiences through engaging conversations and remembering guest preferences.
  • Handled high-pressure situations gracefully and supported restaurant promotions and events.
  • Monitored restaurant capacity and checked server preparedness before seating customers.
  • Promoted business loyalty by fostering positive customer relationships.

Restaurant Team Member

Shake Shack
08.2021 - 03.2022
  • Enhanced customer satisfaction with efficient and friendly service during busy meal times.
  • Demonstrated exceptional multitasking abilities without sacrificing service quality or attention to detail.
  • Contributed to a positive guest experience by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff for timely food delivery, increasing efficiency and customer satisfaction.
  • Handled cash transactions accurately and followed proper cash handling procedures.
  • Utilized strong communication skills to create a welcoming atmosphere for guests, coworkers, and management.
  • Excelled in teamwork in a fast-paced environment.
  • Met or exceeded sales goals through upselling techniques and product knowledge.
  • Supported management with inventory control measures and adhered to food safety guidelines.
  • Adapted quickly to new menu items and changes in daily specials.
  • Assisted in employee training initiatives and maintained cleanliness throughout the establishment.
  • Prepared for efficient restaurant operation during opening and closing shifts.
  • Cultivated warm relationships with regular customers and assisted with various in-store operations.
  • Followed health and safety protocols to maintain a safe environment for customers and staff by checking quality and rotating stock.

Education

BBA -

Montclair State University
Montclair, NJ
05.2027

Skills

  • Customer Service
  • Workplace Safety
  • Heavy Lifting
  • Cash Handling
  • Clear Communication
  • Training and mentoring
  • Teamwork and Collaboration
  • Area and Facility Cleaning

Timeline

Store Team Member

Banana Republic
09.2022 - 07.2023

Restaurant Hostess

On The Boarder
04.2022 - 07.2022

Restaurant Team Member

Shake Shack
08.2021 - 03.2022

BBA -

Montclair State University

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Rianna Babar Butt