RIANNE ELSADIG
Dacula,GA
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Seasonal Bridal Stylist
David's Bridal Inc.
12.2023 - Current
- Welcomed all customers with genuine, friendly enthusiasm over the phone and in person, communicate clearly and concisely adapting style to suit customers
- Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations
- Streamlined appointment scheduling and follow-up processes for improved customer experience
- Collaborated with in-house tailors to ensure perfect fit and alterations for each bride's gown
Crisis Text Line Counselor
Crisis Text Line
04.2022 - 08.2022
- Partook in 30 hours of rigorous training using materials, simulations, and videos to assist texters in moving from a distressed state to a calm one
- Promoted a safe environment for open communication by establishing trust and rapport with clients
- Provided crisis intervention during hotline shifts, addressing immediate needs of texters experiencing distress or danger
- Demonstrated cultural competence by adapting counseling approaches to meet the unique needs of diverse clients
- Enhanced client recovery by providing empathetic and professional counseling services
AmeriCorps Service Member/ Team Lead-Outreach Programs
The Scholarship Academy- Atlanta, GA
09.2021 - 07.2022
- Enhanced team efficiency by streamlining communication and implementing new procedures.
- Strengthened relationships with community partners through outreach initiatives and joint training events.
- Assisted in the planning and execution of large-scale events, ensuring smooth operations while adhering to strict deadlines.
- Generated social media content for the FAFSA and GEAR UP teams using the Canva platform
- Generated various fliers for the CollegeBound FAFSA Submission Initiative and GEAR UP programs using Canva
- Facilitated TSA courses such as scholarship strategy sessions/bootcamps and FAFSA completion events at our partner sites; virtually or in-person
- Generated and collected data and reported outcomes to share with partner organizations and stakeholders
- Trained and supported TSA staff and volunteers on TSA program implementation
- Supported/monitored reporting and tracking of TSA data and evaluation processes with executive leadership.
Sales Associate
Plato's Closet- Snellville, GA
07.2021 - 09.2021
- Organized and ran inventory by season, color, and size according to the store guidelines
- Assisted store associate buyers with tagging and pricing new inventory to put on sales floor
- Organized and cleaned the store before opening
- Assisted customers with merchandise selection on the sales floor
- Managed and assisted customers with any fitting room needs.
Clerk
Jahan Women and Youth Intercultural Inc - Brighton, MA
01.2020 - 12.2020
- Collaborated with executive director and team on future program ideas for the organization
- Discussed and formulated different ways on how to create an online presence for the organization
- Designed infographics on Canva for messaging about local and national COVID resources
- Assisted on the creation of social media correspondence for Jahan WYI Inc
- Provided extensive research on COVID-19 resources for local Boston/Cambridge residents.
Programs and Administrative Associate
Philanthropy Massachusetts - Boston, MA
07.2019 - 01.2020
- Provided coordination and staff support for Program Board and Board of Directors for events and meetings
- Managed internal and external correspondence for non-profit partners and Philanthropy MA staff
- Troubleshooted inquiries for member account access challenges, registration issues, and supported Partner Renewal Processes via CRM (Customer Relationship Management), email, and phone
- Managed facilities through room reservation and calendaring as well as coordinating program materials
- Entered data/metrics for Customer Relationship Management and Philanthropy MA's Job and RFP Directories
- Managed electronic calendars using Outlook Suite and scheduled meetings, appointments, and conference calls.
Social Media Fellow
Lesley University - Cambridge, MA
12.2018 - 05.2019
- Collaborated with team at weekly meetings to discuss future and scheduled posts to Lesley University's social media platform
- Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
Chair of Logistics
Undocumented and Student of Color Graduation, Lesley University - Cambridge, MA
09.2018 - 05.2019
- Collaborated with university departments, graduation committee chairs, and local Cambridge organizations for financial, logistical, and marketing support for the graduation
- Enlisted in external and internal sponsors and donors for the graduation
- Developed surveys to collect data on potential graduation participants
- Performed outreach to external and internal patrons for event publicization
- Led and directed a team of volunteers for the day of, during, and post-graduation
- Assisted with attendee and graduation participants management and coordination with food/beverage
- Coordinated with IT and Facilities department for on-site graduation support and set-up.
Teacher's Assistant for Girlhood Project 2.0
Lesley University - Cambridge, MA
08.2018 - 05.2019
- Facilitated girls' group, grades 5-12, on critical media analysis, intersectional feminism, brave spaces, racial identity development, embodied vulnerability, and mental health
- Introduced various theoretical frameworks to college students on how to achieve feminist praxis in and outside the classroom
- Designed and executed individual project on deconstructing safe spaces, as well as creating brave spaces in and outside the classroom
- Assisted professors with project management, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Chair of Logistics
Bridge the Gap Conference, Lesley University
05.2018 - 02.2019
- Arranged travel accommodations for out-of-state attendees
- Collaborated with Office of Student Activities with all correspondence for the conference
- Performed outreach to internal and external patrons for sponsorship
- Led a team of volunteers to monitor/assist in the workshops, answer any questions the attendees or speakers had, assist with directions to the workshops and location of the conference as well as other the activities provided during the conference
- Coordinated with IT and the Facilities Department for conference logistics and oversight
- Answered daily inquiries via email about workshops, cost of attendance, and general questions and concerns about conference.
Youth Services Specialist
Action for Boston Community Development Inc.-South End, Boston, MA
05.2018 - 08.2018
- Facilitated workshops for underserved youth ages 14-21 on the importance of financial literacy, workplace professionalism, and alternative learning styles
- Administered worksite visits with the corresponding youth and their supervisors
- Performed data entry and case management of youth participants
- Answered daily inquiries about current youth participants and the programs offered.
International Service Learning/Management Intern
The Expressive Arts Place LLC- Malden, MA
09.2017 - 06.2018
- Organized and scheduled travel accommodations for the Executive Director and staff members
- Assisted in daily office administrative duties such as data entry, filing, and organization.
- Assisted in the development of marketing campaigns for increased brand visibility and customer engagement
Education
Bachelor of Arts - Sociology and Social Change
Lesley University
Cambridge, MA05.2019
Skills
- Social Media Marketing/Management
- Microsoft Suite
- G Suite
- Flier Design
- 2 Years of Diversity and Inclusion Program Coordination experience
- Client Relationship Building
- Conflict Resolution
- Appointment Scheduling
- Time Management
Certification
ADULT FIRST AID/CPR/AED, 01/2022
Languages
Arabic
Limited Working
Timeline
Seasonal Bridal Stylist
David's Bridal Inc.
12.2023 - Current
Crisis Text Line Counselor
Crisis Text Line
04.2022 - 08.2022
AmeriCorps Service Member/ Team Lead-Outreach Programs
The Scholarship Academy- Atlanta, GA
09.2021 - 07.2022
Sales Associate
Plato's Closet- Snellville, GA
07.2021 - 09.2021
Clerk
Jahan Women and Youth Intercultural Inc - Brighton, MA
01.2020 - 12.2020
Programs and Administrative Associate
Philanthropy Massachusetts - Boston, MA
07.2019 - 01.2020
Social Media Fellow
Lesley University - Cambridge, MA
12.2018 - 05.2019
Chair of Logistics
Undocumented and Student of Color Graduation, Lesley University - Cambridge, MA
09.2018 - 05.2019
Teacher's Assistant for Girlhood Project 2.0
Lesley University - Cambridge, MA
08.2018 - 05.2019
Chair of Logistics
Bridge the Gap Conference, Lesley University
05.2018 - 02.2019
Youth Services Specialist
Action for Boston Community Development Inc.-South End, Boston, MA
05.2018 - 08.2018
International Service Learning/Management Intern
The Expressive Arts Place LLC- Malden, MA
09.2017 - 06.2018
Bachelor of Arts - Sociology and Social Change
Lesley University
Similar Profiles
JAMOUN KELLEYJAMOUN KELLEY
Assistant Store Manager at David's Bridal Inc.Assistant Store Manager at David's Bridal Inc.
Barbara Clarke-ReidBarbara Clarke-Reid
Alteration Specialist at David's Bridal Inc.Alteration Specialist at David's Bridal Inc.
Erica RiveraErica Rivera
Bridal Stylist at David's BridalBridal Stylist at David's Bridal
Viery MejiaViery Mejia
Technician at HyundaiTechnician at Hyundai
Cassandra CoxCassandra Cox
Professional Cleaner at The Cleaning AuthorityProfessional Cleaner at The Cleaning Authority