Riannon Rock
Greenville,OH
Summary
Results-driven professional with extensive knowledge, experience, and a diverse skill set. Known for being a quick-learner, efficient with time, and highly outgoing.
Experienced manager with a background in customer service, bringing 8 years of expertise to deliver exceptional service. Currently enrolled as a student in Psychology Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, osha and health code requirements.
Overview
3
3
years of professional experience
Work History
Line Cook
Texas Roadhouse
Greenville
01.2022 - 10.2022
- To make sure that food and necessary supplies needed for service were set up and ready for the team during hours of operation
- Preparing food by mixing, grilling, cutting, sautéing etc
- For service to run smoothly
- Maintaining cleanliness and food storage with sanitation guidelines and requirements
- Performing inventory logs and food storage logs at the beginning and end of each shift
- Showing up on time and staying late as needed
- Leading the line, and conducting others on what was needed to be done.
Prep/Line Cook
Longhorn Steakhouse
Greenville
08.2019 - 12.2021
- Preparing food for service with quality and to specification in a timely manner
- Creating food logs at the beginning and end of each shift
- Directing the line during service to ensure effective time management of service
- Coordination of food storage and sanitation, in accommodation with guidelines
- The ability to help any team member in need of help at any given moment
- Having amazing time management skills, and the ability to multitask
- Coming in on days off, coming in early, and staying late as needed
- The ability to work as a team affectively.
Kitchen Manager
The Bridge
Greenville
07.2020
- To manage kitchen staff and coordinate food orders
- Supervise food preparations and cooking
- Ensure the quality of food and plating going out to guests
- Establish portion sizes, and creating new menu items periodically
- Setting price points on said menu items in collaboration with the restaurant manager
- Keep inventory, and order food items and/or kitchen equipment as needed
- Training other kitchen staff on food preparation and plating techniques
- Storing food and chemicals within compliance of safety standards
- Maintaining sanitation and safety within the kitchen
- The ability to show up whenever needed and stay as late as needed.
Assembler/Line Cook
Smokey Bones
Greenville
09.2018
- Stocking and preparing food for service
- Ensuring quality of plating
- Checking quality of food and temperature
- Acting as the line leader, and encouraging the team to work together to ensure effective time management
- Helping any position as needed at any time
- Slicing and cutting food products as needed for service
- Helping front of the house as needed
- Seasoning and smoking various meat products at the end of shift for next service
- Ensuring sanitation and food storage is in compliance with safety protocol.
Assistant Restaurant Manager
Pilot Flying J/Subway
- To create schedules for each pay period and work within other team members requirements
- Handle money, and ensure everything was balanced
- Taking inventory at the beginning and end of each shift
- Creating orders for inventory needed each week
- Handling customer complaints, and ensuring their needs and wants are met
- Handling interviews and new hire processes
- Training new hires completely
- The ability to come in whenever needed and to cover any call-offs if no other team member could at the time
- Handling food preparations throughout each and every shift to ensure the line was stocked
- Ensuring the quality and temperature of food throughout each and every shift
- Enforcing sanitation and food storage requirements within compliance.
Education
Psychology- Concentration on Addiction -
Southern New Hampshire University
05.2026
Informational Technology -
Purdue Global University
05.2022
High School -
Vandalia Butler Vandalia Butler High School
01.2018
Skills
- Computer Proficiency
- Leadership Skills
- Communication Skills
- Problem Solving
- Organizational Skills
- Data Entry
- Attentive Listening Skills
- Adaptability
- Attention to Detail
- Collaboration Skills
- Customer Service
- Empathy
- Decision Making
- Trouble Shooting
- Research
- Flexibility
- Multitasking
- Emotional Intelligence
- Editing Skills
- Verbal and Presentational Skills
- Critical Thinking
- Strategic Thinking
- Creativity
- Conflict Resolution
- Microsoft Office Software
- Efficient Typing Skills
- Basic Computer Software Skills
References
References Upon Request
Affiliations
- Gardening
- Woodworking
- Short-story Writing
- Volunteering
- Cooking
- Animal Care
Languages
English
Native/ Bilingual
Accomplishments
- I have made President's list each quarter in College currently
- I have also made the Dean's List.
References
References available upon request.
Timeline
Line Cook
Texas Roadhouse
01.2022 - 10.2022
Kitchen Manager
The Bridge
07.2020
Prep/Line Cook
Longhorn Steakhouse
08.2019 - 12.2021
Assembler/Line Cook
Smokey Bones
09.2018
Assistant Restaurant Manager
Pilot Flying J/Subway
Psychology- Concentration on Addiction -
Southern New Hampshire University
Informational Technology -
Purdue Global University
High School -
Vandalia Butler Vandalia Butler High School