Riannon St. Clair

• As a gym receptionist, I must be friendly and approachable. I must also be able to answer questions, handle complaints, and be polite and patient. I check people in and manage everyone's memberships. I explain rules, handle payments, and problem-solve any issues or last-minute changes. I organize and clean the entire building, ensuring a safe and clean environment. I love being able to be a part of the community and creating strong relationships with customers.
• Greeted and assisted gym members with inquiries and membership information.
• Managed check-in process for gym visitors and maintained accurate attendance records.
• Handled phone calls, scheduling appointments, and responding to emails promptly.
• Provided information on fitness programs, classes, and facility amenities to members.
• Ensured cleanliness and organization of the reception area and gym facilities.

My job as a Hostess was to create a welcoming environment for customers and to answer any questions or assist servers. I also had to manage seating and accommodate the servers' needs. Overall, I had to be efficient and organized for the restaurant to run smoothly.

As a To-Go specialist, I answered customer phone calls and worked a POS system. I had to work around money and process payments quickly and correctly. I needed to be able to work under pressure and fast-paced, organizing food and making sure all orders got sent out correctly.

• Greeted guests warmly and ensured a positive first impression.
• Managed seating arrangements to optimize dining flow and guest experience.
• Handled reservation inquiries and maintained an organized waiting list.
• Assisted in training new host staff on procedures and customer service skills.
• Greeted guests warmly upon arrival, seating them promptly.