Riannon Waters
Orange County,CA, USA
Summary
Results-oriented sales executive with a proven track record of enhancing customer satisfaction, driving B2B revenue generation, and improving operational efficiency. Expertise includes sales, healthcare, insurance, customer service management, marketing, event planning, and client relations within the healthcare, insurance, events/marketing, and real estate industries. Committed to leveraging extensive experience to foster business development and cultivate meaningful partnerships. Aiming for continued professional and educational growth within a stable organization to maximize potential in dynamic sectors.
Overview
20
20
years of professional experience
Work History
Hearing Care Provider Trainee
Miracle-Ear/ Amplifon
09.2025 - Current
- Collaborate with audiologists to ensure optimal fit and function of hearing aids.
- Educated clients on hearing aid usage, maintenance, and troubleshooting techniques.
- Conducted regular follow-ups to assess patient satisfaction and device performance.
- Streamlined appointment scheduling processes to improve patient flow efficiency.
- Implemented feedback mechanisms to enhance service delivery and client experience.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Licensed Insurance Producer
Optavise/Washington National
09.2024 - Current
- Advise clients on insurance, increasing policy sales and enhancing satisfaction.
- Created presentations highlighting advantages offered by company's products and services.
- Ensured accuracy of all paperwork Performed detailed analysis of customer data such as age, occupation, lifestyle, to assess risk factors involved in issuing a policy.
- Exceeded company sales goals for new policies.
Marketing Events Coordinator/Creative Director/Account Manager
Perspective Art Design
10.2017 - 09.2024
- Sales, Marketing, Management
- Coordinate event logistics, ensuring seamless execution and high client satisfaction.
- Manage vendor relationships, optimizing cost efficiency and service quality.
- Organize promotional events, driving increased brand visibility and customer engagement.
- Develop event budgets, maintaining financial accuracy and accountability.
- Facilitate contract negotiations, securing favorable terms and timely venue bookings.
- Philanthropy awareness and brand recognition
Sales, Marketing & Event Planning
H&H Bootmakers
03.2017 - 01.2020
- Outlined research findings in detailed documentation to support decision making by project managers, clients, and other marketing team members.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Managed client marketing strategies and product promotion campaigns.
- Increased brand visibility by implementing targeted marketing campaigns, leading to significant engagement and customer acquisition.
Marketing Account Exec./Business Dev
Hay Legal Group
04.2015 - 08.2015
- Developed market strategies for new product launches, boosting client engagement.
- Collaborated with clients to tailor solutions, enhancing customer satisfaction.
- Provided comprehensive product insights, ensuring informed client decisions.
- Leveraged communication skills to build client relationships, driving sales growth.
Sales Representative/Business Development
Texas American Title
05.2014 - 04.2015
- Cultivated relationships with clients to drive sales growth, resulting in substantial improvements in customer retention and satisfaction.
Real Estate Agent
Angela Properties Realty
09.2005 - 05.2014
- Partnered with clients to understand their needs, fostering strong relationships and enhancing satisfaction throughout the buying process.
- Conducted thorough market analyses to provide clients with accurate property valuations, resulting in informed decision-making and successful negotiations.
Education
HCP Trainee License - Virtual Base / Clinical Supervisory In Clinic
California State Real Estate Board
Orange County, CAInsurance License - undefined
State of California Department of Insurance
Orange County, CABusiness, Psychology and Philosophy
Goldenwest Community College
Huntington Beach, CASkills
- Effective presentation skills
- Customer relationship management
- Sales strategies
- Event coordination
- Attention to detail
- Communication strategies
- Business development
- Adaptability
- Problem-solving
- Team collaboration
- Positive work environment
Timeline
Hearing Care Provider Trainee
Miracle-Ear/ Amplifon
09.2025 - Current
Licensed Insurance Producer
Optavise/Washington National
09.2024 - Current
Marketing Events Coordinator/Creative Director/Account Manager
Perspective Art Design
10.2017 - 09.2024
Sales, Marketing & Event Planning
H&H Bootmakers
03.2017 - 01.2020
Marketing Account Exec./Business Dev
Hay Legal Group
04.2015 - 08.2015
Sales Representative/Business Development
Texas American Title
05.2014 - 04.2015
Real Estate Agent
Angela Properties Realty
09.2005 - 05.2014
Insurance License - undefined
State of California Department of Insurance
Business, Psychology and Philosophy
Goldenwest Community College
HCP Trainee License - Virtual Base / Clinical Supervisory In Clinic
California State Real Estate Board