Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riaz Mohammed

Summary

Knowledgeable Installer offering 15+ years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Handyman

Nirvana Residential Solutions
01.2023 - Current
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Conferred with contracted workers about needs and provided expertise in jobs and tool use.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.

Tub and Shower Installer

Independent Home
01.2008 - 02.2024
  • Contributed to company growth by cross-selling additional products and services during installations when appropriate.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Worked with diverse types of weather and ground conditions.
  • Operated tools, equipment, and machinery according to safety standards.
  • Calculated materials and time needed for each job.
  • Assisted in the development of installation guidelines based on industry standards, promoting consistency across all projects while meeting specific client requirements.
  • Assisted with system design and layout to optimize installations and continuous performance.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Expedited installation times with efficient scheduling and coordination of resources.
  • Laid out materials and system components to prepare for installation.
  • Fixed broken systems with [Type] tools and educated customers on proper use to prevent future mishaps.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Increased repeat business by building strong relationships with clients through exceptional service delivery.
  • Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.

Subcontractor

Days Home Solutions
10.2022 - 12.2023
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Conferred with contracted workers about needs and provided expertise in jobs and tool use.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Kept up-to-date with industry trends and advancements in technology to ensure the use of cutting-edge techniques when executing handyman projects.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Rewired and replaced faulty electrical components in equipment.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Repaired and replaced pumps, valves and motors.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Removed and repaired carpet and wood flooring.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Increased client retention rate with proactive follow-ups after job completion to ensure satisfaction with the work performed.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Monitored OSHA compliance standards at job site.
  • Tracked attendance and submitted work logs every day.
  • Ensured accurate documentation was maintained throughout each project lifecycle including bids, contracts, change orders, invoices.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.

Tub Installer

Bentley Baths
01.2014 - 09.2019
  • Completed projects within budget constraints through careful planning and resource management.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

Tub Installer

Bentley Baths
08.2023 - Current
  • Completed projects within budget constraints through careful planning and resource management.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

Tub Builder

Mobility Bath
01.2014 - 09.2019
  • Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
  • Met with designers and engineers to address conflicts and reach appropriate solutions.
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Ensured all necessary permits were obtained prior to starting work on each project in adherence to building codes and regulations.
  • Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
  • Jetted custom tubs and fulfilled shipment needs to ensure customers were provided with tubs that fit their specific needs
  • Managed warehouse duties related to shipment needs of customers

Education

No Degree - Automotive Mechanics

ATC
Warminster, PA
06.2006

High School Diploma -

North East High School
North East, PA
05.2004

Skills

  • Power Tool Operation
  • Commercial construction experience
  • Installation updates
  • Customer Relations
  • Worksite preparation
  • Estimating abilities
  • Following safety practices
  • Residential and commercial installations
  • Worksite Safety and Maintenance
  • Equipment Installation
  • Drywalling
  • Project estimation and bidding
  • Quality Checks
  • Troubleshooting
  • Equipment Troubleshooting
  • Positive Attitude
  • Hand-Eye Coordination
  • Project Management
  • Plumbing
  • Professional Appearance
  • Customer Service
  • Preventive Maintenance
  • Electrical Wiring
  • Attention to Detail
  • Hardware Installation
  • Construction management
  • Organization and Time Management
  • Supervision and leadership

Timeline

Tub Installer

Bentley Baths
08.2023 - Current

Handyman

Nirvana Residential Solutions
01.2023 - Current

Subcontractor

Days Home Solutions
10.2022 - 12.2023

Tub Installer

Bentley Baths
01.2014 - 09.2019

Tub Builder

Mobility Bath
01.2014 - 09.2019

Tub and Shower Installer

Independent Home
01.2008 - 02.2024

No Degree - Automotive Mechanics

ATC

High School Diploma -

North East High School

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Riaz Mohammed