Ric Cabrera
Miami Springs,FL
Summary
Experienced and enthusiastic hospitality professional with a talent for curating personalized dining experiences while consistently exceeding sales targets and expectations.
Overview
11
11
years of professional experience
Work History
Server, Food Runner, Busser
Stubborn Seed
Miami Beach, FL
12.2021 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Arranged and prepared tables for over 150 customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Server
Osaka
Miami, FL
01.2020 - 06.2021
- Leveraged food and drink knowledge in order to suggestively sell our best and most appropriate high quality items on our menu
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server
Sushi Sake
Miami, FL
04.2019 - 01.2020
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
Associate of Science - Public Relations
Florida International University
Miami, FLBachelor of Science - Diagnostic Medical Sonography
Keiser University
Fort Lauderdale, FL08.2018
Skills
- Manual Dexterity
- Point of Sale Systems
- Decision Making
- Cross-Selling and Upselling
Salsa Instructor
Teaching Salsa for over 15 years in group class settings and casual friends and family environments as well.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server, Food Runner, Busser
Stubborn Seed
12.2021 - Current
Server
Osaka
01.2020 - 06.2021
Server
Sushi Sake
04.2019 - 01.2020
Associate of Science - Public Relations
Florida International University
Bachelor of Science - Diagnostic Medical Sonography
Keiser University
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