Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rica Barcena

Keaau,USA

Summary

Offering strong work ethic and willingness to learn and thrive in fast-paced environment. Delivers understanding of inventory processes and logistics fundamentals, coupled with skills in data entry and stock management. Ready to use and develop organizational and problem-solving skills in any desired role.

Overview

4
4
years of professional experience

Work History

Fulfillment Expert

Target
Hilo, Hi
07.2022 - 05.2024
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Greeted customers and directed to requested products.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Crew members

McDonald's
Hilo, hi
01.2022 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Operated kitchen equipment to prepare and assemble food products efficiently.
  • Maintained cleanliness and organization of workstations to comply with health standards.
  • Stocked shelves to organize aisles in assigned department.

Retail Associate

Ross Dress for Less
Hilo, Hi
09.2021 - 12.2021
  • Maintained merchandise presentation standards to ensure store cleanliness and organization.
  • Operated point-of-sale systems accurately for efficient transaction processing.
  • Resolved customer complaints effectively, ensuring satisfaction and fostering brand loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.

Delivery Driver & Cashier

Pizza Hut
Keaau, Hi
06.2020 - 09.2021
  • Delivered orders promptly to ensure customer satisfaction and repeat business.
  • Handled cash transactions accurately, ensuring secure payment processing during deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained cleanliness and organization of dining and service areas.

Education

High School Diploma -

KEAAU HIGH SCHOOL
16-725 Keaau-Pahoa Rd, Keaau, Hi, 96749

Skills

  • Product merchandising
  • Cash register operations
  • Critical thinking
  • Retail merchandising
  • Excellent communication
  • Motivated team player
  • Organization and categorization
  • Order fulfillment
  • Customer service
  • Quick learner
  • Teamwork and collaboration
  • Time management

Timeline

Fulfillment Expert

Target
07.2022 - 05.2024

Crew members

McDonald's
01.2022 - 07.2022

Retail Associate

Ross Dress for Less
09.2021 - 12.2021

Delivery Driver & Cashier

Pizza Hut
06.2020 - 09.2021

High School Diploma -

KEAAU HIGH SCHOOL
Rica Barcena