Rica Barcena
Keaau,USA
Summary
Offering strong work ethic and willingness to learn and thrive in fast-paced environment. Delivers understanding of inventory processes and logistics fundamentals, coupled with skills in data entry and stock management. Ready to use and develop organizational and problem-solving skills in any desired role.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
Hilo, Hi
07.2022 - 05.2024
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Greeted customers and directed to requested products.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Crew members
McDonald's
Hilo, hi
01.2022 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Operated kitchen equipment to prepare and assemble food products efficiently.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Stocked shelves to organize aisles in assigned department.
Retail Associate
Ross Dress for Less
Hilo, Hi
09.2021 - 12.2021
- Maintained merchandise presentation standards to ensure store cleanliness and organization.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Resolved customer complaints effectively, ensuring satisfaction and fostering brand loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Greeted customers and provided outstanding customer service.
- Performed cash, card, and check transactions to complete customer purchases.
Delivery Driver & Cashier
Pizza Hut
Keaau, Hi
06.2020 - 09.2021
- Delivered orders promptly to ensure customer satisfaction and repeat business.
- Handled cash transactions accurately, ensuring secure payment processing during deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained cleanliness and organization of dining and service areas.
Education
High School Diploma -
KEAAU HIGH SCHOOL
16-725 Keaau-Pahoa Rd, Keaau, Hi, 96749Skills
- Product merchandising
- Cash register operations
- Critical thinking
- Retail merchandising
- Excellent communication
- Motivated team player
- Organization and categorization
- Order fulfillment
- Customer service
- Quick learner
- Teamwork and collaboration
- Time management
Timeline
Fulfillment Expert
Target
07.2022 - 05.2024
Crew members
McDonald's
01.2022 - 07.2022
Retail Associate
Ross Dress for Less
09.2021 - 12.2021
Delivery Driver & Cashier
Pizza Hut
06.2020 - 09.2021
High School Diploma -
KEAAU HIGH SCHOOL