Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Rica Hizon

Rica Hizon

Fontana,CA

Summary

Dynamic entrepreneur with a successful track record as an Amazon Third Party Seller, leveraging marketing strategies and inventory management to drive sales. Former Dentist at Smiles R Us, Inc., adept in patient education and problem-solving. Proven ability to enhance customer satisfaction through effective communication and leadership skills. Eager to apply expertise in a new challenge.

Overview

21
21
years of professional experience

Work History

Amazon Third Party Seller

Self Employed
10.2012 - Current

- Small business owner, entrepreneur

- Online Retail mainly using the Amazon platform

- researched profitable products to sell

- Retail and Online Arbitrage

- order/buy products from wholesaler and retailers, big box stores, liquidation stores, library book stores, yard sales, thrift shops, other international suppliers

- designed own products and sold in Amazon

- prepped, labeled and shipped products via Fulfilled-by-Amazon (FBA) and Merchant fulfilled

Training Volunteer Dental Assistant

Various Dental Offices
02.2009 - 01.2011
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Monitored inventory/supply needs

Training Volunteer Sales and Warehouse

Glimmer
03.2008 - 01.2011
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Dentist in the Philippines

Smiles R Us, Inc
01.2005 - 02.2008
  • Formed a corporation with 3 Dentists and 2 investors in the Philippines - called SmilesRus, Inc
  • Built 2 dental offices from scratch - designed Dental office lay out, communicated with contractors, Dental Suppliers. In charge of ordering Dental equipment, Dental instruments and supplies
  • Dental Office Manager - hiring dental associates, dental assistants, inventory, staff salary, schedule etc
  • General and Cosmetic Dentist
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
  • Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
  • Interpreted X-rays to make accurate diagnoses and treatment decisions.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
  • Improved patient satisfaction by providing thorough dental examinations and personalized treatment plans.
  • Managed dental emergencies promptly, addressing acute pain and preventing further complications.
  • Created individualized treatment plans to maintain or restore oral health of patients.
  • Collaborated with a team of dental professionals to develop interdisciplinary treatment plans tailored to individual patient needs.
  • Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
  • Diagnosed periodontal disease early through routine assessments, initiating timely interventions to prevent tooth loss or damage.
  • Examined X-rays to detect abnormalities or abnormalities in oral cavity.
  • Consulted with other dental professionals to deliver best patient care.
  • Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
  • Restored teeth by fabricating crowns, bridges and other restorations.

Dentist in the Philippines

Dr. Soledad Navarro
11.2003 - 12.2005
  • Worked as a Dentist / Dental Associate
  • Helped in ordering dental materials and managing inventory
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
  • Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
  • Interpreted X-rays to make accurate diagnoses and treatment decisions.
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Completed consultations with patients for treatment plan.
  • Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
  • Improved patient satisfaction by providing thorough dental examinations and personalized treatment plans.
  • Managed dental emergencies promptly, addressing acute pain and preventing further complications.
  • Created individualized treatment plans to maintain or restore oral health of patients.
  • Collaborated with a team of dental professionals to develop interdisciplinary treatment plans tailored to individual patient needs.
  • Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
  • Diagnosed periodontal disease early through routine assessments, initiating timely interventions to prevent tooth loss or damage.
  • Examined X-rays to detect abnormalities or abnormalities in oral cavity.
  • Consulted with other dental professionals to deliver best patient care.
  • Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
  • Restored teeth by fabricating crowns, bridges and other restorations.

Education

Doctor Of Dental Medicine - Dentistry

University of The Philippines
Manila, Philippines
04.2002

Skills

  • Marketing strategies
  • Inventory management
  • Sales techniques
  • Promotions
  • Social media marketing
  • Cost control
  • Organizer, detail-oriented
  • Online platforms
  • Amazon FBA
  • Amazon Merchant Fulfilled
  • Problem-solving abilities
  • Communication, customer service, leadership, analytical and technical skills
  • Eager learner, willingness to learn and develop my skills

Timeline

Amazon Third Party Seller

Self Employed
10.2012 - Current

Training Volunteer Dental Assistant

Various Dental Offices
02.2009 - 01.2011

Training Volunteer Sales and Warehouse

Glimmer
03.2008 - 01.2011

Dentist in the Philippines

Smiles R Us, Inc
01.2005 - 02.2008

Dentist in the Philippines

Dr. Soledad Navarro
11.2003 - 12.2005

Doctor Of Dental Medicine - Dentistry

University of The Philippines
Rica Hizon