Ricardo Aceves Gonzalez
Quality Supervisor
Stockton,CA
Summary
Industrious Business Unit Supervisor / Quality Assurance Supervisor with superior analytical and diagnostic skills. Highly competent in assessing technical specifications and testing data to improve Food Safety performance. Offering 18 + years of experience (USA) and proven expertise in Food Industry.
Overview
19
19
years of professional experience
Work History
Water Treatment Specialist - Team Supervisor
Aquakleen Products - Beks Marketing LLC
10.2022 - Current
- Supervised Sales Team ongoing daily appointment leads.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Created and implemented strategies for improving results and Sales Reps performance, increased sales by 10%.
- Located and resolved problems with customers, assuring satisfaction and consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with Sales Team, Installers, Call Center, Financing Department and Management.
Water Treatment Specialist & Sales
Fidelis Elite Systems - Beks Marketing LLC
05.2015 - 10.2022
- Test water samples for hardness, Chlorine, TDS and EC.
- Determined what's adequate water system to be installed at customer facility.
- Maintains adequate inventory of water softeners and supplies.
- Performed other water quality analysis and testing as needed for well water treatment systems.
- Provided water treatment system consulting.
- Resolves customer complaints in efficient and courteous manner.
- Help customers on process of purchasing.
- Coordinate equipment installations.
Quality Coordinator
California Natural Products
01.2012 - 01.2016
- Developed Safety and Quality educational materials used to train staff on QA standards.
- Addressed non-conformance issues, pausing production to correct errors.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Assisted with Quality Assurance Audits.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Inspected finished goods to verify conformance with customer specifications and Company Quality Standards.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Reported production malfunctions to managers and production supervisors.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Inspected products and worker progress throughout production.
- Monitored staff organization and suggested improvements to daily functionality.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Assured compliance with HACCP Plan requirements.
- Developed and managed Batch Sheets.
- Developed and Coordinate process improvement projects.
- leaded investigations and product deviations
- Developed and managed rework program to minimized inventory of off spec product and materials.
- Reviewed all finished product required tests to create respective certificate of analysis. Assisted QA Supervisor in managing Hold and release products.
- Assisted Customer Service with customer-related issues.
- Assured SQF expectations are met by leading program implementations and reviews - in coordination with SQF Coordinator.
- Coordinate and lead Ingredients Products shelf life assurance program.
- Assured consistent safety and quality of production by implementing and enforcing GMPs and HACCP.
- Collaborated with daily Ingredients production schedule meeting.
Quality Assurance Chemist
California Natural Products
02.2005 - 12.2011
- Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
- Prepared and standardized test equipment, test solutions and reagents to enable successful testing completion.
- Advised personnel and laboratory technicians on existing and emerging quality control methods to enhance testing and research capabilities.
- Calibrated Lab instruments, pH meter, spectrophotometer, hand held and digital refractometers. Maintain HPIC equipment and documented readings and adjustments to improve equipment accuracy.
- Collaborated with laboratory technicians, production personnel and customers to improve product quality and functionality.
- Maintained analytical instrumentation and HPIC laboratory equipment to maximize availability and functionality.
- Monitored consumable laboratory supplies and replenished inventory to enable timely completion of testing activities.
- Assisted with execution of quality unit activities associated with HACCP and GMPs regulations.
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Repaired, calibrated and safely operated laboratory HPIC equipment to reduce costly instrument downtime.
- Performed microbiological tests which include TPC, Yeast/Mold, Coliform, E. Coli.
- Responsible for waste water analysis, COD, BOD, Nitrate-N, NH3-N, TKN, TSS, EC, and pH. Reported to Plant Manager.
- Performed Proximate Tests for Ingredients Business Unit.
- Notified QA Supervisor and QA Manager of issues and concerns during QA lab testing.
- Coordinated and performed analytical tests to comply with established standards and specifications.
Education
Bachelor of Science - Industrial Chemistry
University of Guadalajara
Guadalajara, Jalisco, Mexico06.1985
Skills
- Manage Schedules
- Training and Development
- Compliance Assurance
- Audit Compliance
- Leadership Proficiency
- Production Operations
- Safety and Quality Assurance
- SOP Creation
- Quality Improvements Implementation
- Customer Service
- Corrective Actions
- Customer Satisfaction
- Team Management
- Coordinating Daily Operations
- Water Quality Testing
- HACCP
Music: Piano & Guitar / Singing
I've been found in music and singing a great way to simmer down stress.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Water Treatment Specialist - Team Supervisor
Aquakleen Products - Beks Marketing LLC
10.2022 - Current
Water Treatment Specialist & Sales
Fidelis Elite Systems - Beks Marketing LLC
05.2015 - 10.2022
Quality Coordinator
California Natural Products
01.2012 - 01.2016
Quality Assurance Chemist
California Natural Products
02.2005 - 12.2011
Bachelor of Science - Industrial Chemistry
University of Guadalajara