Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Aguado

Riverside,CA

Summary

Accomplished Office Manager with a proven track record at Eagle Cleaning Services, enhancing operational efficiency and customer satisfaction. Skilled in Office Administration and Customer Service, I spearheaded initiatives that significantly improved financial accuracy and streamlined recruitment processes. Expert in managing sensitive information and fostering strong client and vendor relationships, achieving a seamless integration of new hires and a positive team dynamic.

I'm also an accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.

Overview

7
7
years of professional experience

Work History

Office Manager

Eagle Cleaning Services
01.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Billing Clerk

SMC Grease Specialist
04.2020 - 02.2021
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Managed invoicing and payment processing operations.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.

Budget Analyst

Campbell Painting Inc.
02.2017 - 01.2020
  • Evaluated procurement needs and projected expenditures.
  • Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
  • Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
  • Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
  • Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.

Education

High School Diploma -

Arnold O. Beckman High School
Tustin, CA
09.2013

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Billing
  • Administrative Support
  • Payroll Processing
  • Payroll and budgeting
  • Operations Management
  • Human Resources
  • Business Administration
  • Data Entry
  • Accounting Software

Languages

Spanish
Full Professional

Timeline

Office Manager

Eagle Cleaning Services
01.2021 - Current

Billing Clerk

SMC Grease Specialist
04.2020 - 02.2021

Budget Analyst

Campbell Painting Inc.
02.2017 - 01.2020

High School Diploma -

Arnold O. Beckman High School

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Ricardo Aguado