Ricardo Aguiniga
Fairfield,CA
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
09.2022 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Front End Cashier
Carl's Jr
04.2021 - 09.2022
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
- Supported stocking efforts by organizing shelves near front end cashier area, maintaining visually appealing presentation of merchandise.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Set up new sales displays each week with fresh merchandise.
- Used POS system to enter orders, process payments and issue receipts.
- Improved store cleanliness and safety with regular sanitation of cashier area and aisles.
Education
High School Diploma -
Sem Yeto Continuation School
Fairfield, CA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Relationship building
- POS system operation
- Cleaning techniques
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Walmart
09.2022 - 11.2023
Front End Cashier
Carl's Jr
04.2021 - 09.2022
High School Diploma -
Sem Yeto Continuation School