Ricardo Alonso
Anaheim,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Hardworking and reliable site specialist with strong ability in problem solving. I'm able to provide excellent customer service skills in both languages of English and Spanish.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HVAC Installer/pre-inspections
Umair Inc
Downey, CA
09.2023 - Current
- Installed HVAC systems according to specifications and safety standards.
- Conducted routine maintenance and repairs on existing units to ensure optimal performance.
- Collaborated with team members to troubleshoot and resolve installation challenges efficiently.
- Educated clients on system operation and maintenance for improved user experience.
- Implemented energy-efficient solutions, enhancing system performance and reliability.
- Monitored job site compliance with safety regulations, reducing incident rates significantly.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Installed components to improve HVAC system performance.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Site Specialist
Curative Medical
San Dimas, CA
02.2021 - 07.2022
- Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents
- Participate in training/retraining and continuing education programs as necessary
- Checking people in for an appointment and directing walk ins
- Setting up and preparing the mobile testing
- Understand and comply with applicable federal, state and local laws and company policies
- Prevented intrusion, criminal activity, vandalism and injuries to workers with proactive oversight of location safety and security.
- Conducted inventories of and delivered site supplies, such as test kits, gloves and mask if necessary.
Manager
Samis X Liquor
Anaheim, CA
05.2019 - 03.2020
- Trained employees on additional job positions to maintain coverage of roles
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Examined merchandise to correctly price and display products.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
- Maintained safe work and collaboration spaces for night employees.
Sales Associate
Party City
Fullerton, CA
03.2014 - 04.2019
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Used technology resources to assist customers in locating and selecting items
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Improved overall customer purchasing experiences to promote steady revenue.
Education
HVAC Program - undefined
UEI College
Garden Grove06.2023
High School - undefined
Loara High School
Anaheim06.2004
Skills
Basic Refrigeration & Charging Certification
OSHA Qualified Gas Tester
R-410A Technician Certification
Skilled in maintaining inventory levels and stocking orders
EPA 608 Universal Certification
EPA Universal
Spanish (Fluent Speaker)
Highly organized
Proactive
Punctual
Superior listening skills
Certification
- CERTIFICATIONS
- EPA Present, Garden Grove
- R410 Present, Garden Grove
- OSHA Present, Garden Grove
Timeline
HVAC Installer/pre-inspections
Umair Inc
09.2023 - Current
Site Specialist
Curative Medical
02.2021 - 07.2022
Manager
Samis X Liquor
05.2019 - 03.2020
Sales Associate
Party City
03.2014 - 04.2019
HVAC Program - undefined
UEI College
High School - undefined
Loara High School