I enjoy working out and boxing to stay healthy Traveling is important to me Reading and writing are ways i like to stay sharp Outdoor Activities and spending time with my family is the most important
Ricardo Alvarado
Visalia,CA
Summary
Skilled Field Technician with proven expertise in electrical troubleshooting and safety management, honed at Frontier Communications. Excelled in emergency response and equipment maintenance, ensuring operational efficiency and zero accidents. Adept at analytical thinking and leveraging CompTIA A+ certification for innovative solutions. Achieved significant improvements in system reliability and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Technician
Frontier Communications
11.2015 - Current
- Certified in operating aerial lift with proper safety procedures.
- Utilized safety practices with no complaints or accidents.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Responded quickly to emergency maintenance requests for timely on-call support.
Premises Technician
AT&T
10.2013 - 11.2015
- Maintained company vehicle and company equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Education
Bachelor of Science - Information Technology
Umass Global
Irvine, CA2026
Associate of Arts - Liberal Arts And General Studies
College of The Sequoias
Visalia, CA06.2004
High School Diploma -
Golden West High School
Visalia, CA06.2001
Skills
- Low-voltage Systems
- Electrical Troubleshooting
- CompTIA A Certification
- Electrical experience
- Analytical Thinking
- Python Django
- Boom truck operations
- Familiarity with electrical systems
- OSHA safety expertise
- CAD Software
- Climbing skills
Interests
Certification
- CCIE - Cisco Certified Internetwork Expert
- NCLP10 - Novell Certified Linux Professional 10
- CompTIA Security+
- Python Coding
- FCC GROLL License
- Wireless Network 5G Technician Certification
- Boom Truck Certified
- OSHA 10 Certification
Timeline
Field Technician
Frontier Communications
11.2015 - Current
Premises Technician
AT&T
10.2013 - 11.2015
Bachelor of Science - Information Technology
Umass Global
Associate of Arts - Liberal Arts And General Studies
College of The Sequoias
High School Diploma -
Golden West High School
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