Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Ricardo Alvarenga

Porter Ranch,CA

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support.

Overview

3
3
years of professional experience

Work History

Line Cook

Corner Bakery Cafe
Northridge, CA
06.2021 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Transitioned between breakfast and lunch service.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Cashier

Corner Bakery Cafe
Northridge, CA
06.2020 - Current
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week.

Courtesy Clerk

Super King
Northridge, CA
07.2019 - 08.2020
  • Restocked and organized merchandise in front lanes.
  • Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 300 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Responded proactively and positively to rapid change.
  • Trained staff on operating procedures and company services.

Education

No Degree - Electrical

West Valley Occupational Center
Woodland Hills, CA
06.2022

High School Diploma -

Assurance Learning Academy
Sylmar, CA
05.2020

Skills

  • Collaboration and Teamwork
  • Prioritization and Organization
  • Time Management
  • Customer Service
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Cash Handling
  • Inventory Stocking
  • Honest and Ethical
  • Team Leadership
  • Adaptable and Flexible

Timeline

Line Cook

Corner Bakery Cafe
06.2021 - Current

Cashier

Corner Bakery Cafe
06.2020 - Current

Courtesy Clerk

Super King
07.2019 - 08.2020

No Degree - Electrical

West Valley Occupational Center

High School Diploma -

Assurance Learning Academy

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Ricardo Alvarenga