Ricardo Alvarez
Concord,CA
Summary
Insightful Manager with over 9 years of experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Never shy away to take on the next challenge and always eager to learn something new.
Overview
13
13
years of professional experience
Work History
Apprentice
Chipotle Grill
03.2021 - 11.2022
- Followed safety protocols to avoid accidents.
- Prepared worksite by setting up required tools and supplies.
- Prioritized and accomplished multiple tasks within established timeframes.
- Positioned and held materials for senior professionals to complete work.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Manager
Ladle & Leaf
03.2012 - 03.2020
- Ladle & leaf, san francisco, ca
- Consistently met financial targets with close monitoring of expenses labor hours and supply use
- Evaluated operation trends and made proactive strategy adjustments to maintain team performance levels with business goals
- Trained, supervised, and mentored new employees to maximize team performance and achieve daily performance objectives
- Communicated store policy violations to upper management to prevent shrinkage and misconduct
- Boosted sales growth 14% by setting ambitious yet achievable goals, monitoring performance, and customer care
- Oversaw business planning, incentives, sales, inventory, pricing, and budgets.
Training Manager
Bamboo Asia
11.2017 - 10.2018
- Bamboo Asia, san francisco, CA
- Trained new hires to perform cross-training exercises with experienced workers.
- Mentored team members to succeed and advance within the department and company
- Lead training classes and recorded instruction for later use
- Analyzed each department's training needs and develop new training programs based data collected
- Presented training information via role-playing, simulations, and team exercises.
- Conducted orientation sessions and organized on-the-job training for new hires.
shift leader
05.2009 - 03.2012
- Picoso taqueria, BERKELEY, ca
- Managed cash and sales transactions in dining facilities
- Promoted services, improved customer satisfaction, answered inquiries and reported to the restaurant’s manager.
Education
GED -
Mt. Diablo Adult Education
Concord, CA03.2021
Skills
- Bilingual: Native Spanish speaker (English on a professional level
- Team direction: Effective delegation skills that ensure goals are met by Team Members
- Strategic thinker: Effective planning skills that ensure deadlines and objectives are met
- Coaching and Mentoring
- Outstanding Customer service
- Staff Management
- Cross-Functional Team Management
- Employee Training
- Passionate About Quality
- Self-Motivated
- Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everybody gets so much information all day long that they lose their common sense.
Gertrude Stein
Timeline
Apprentice
Chipotle Grill
03.2021 - 11.2022
Training Manager
Bamboo Asia
11.2017 - 10.2018
Manager
Ladle & Leaf
03.2012 - 03.2020
shift leader
05.2009 - 03.2012
GED -
Mt. Diablo Adult Education
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