Ricardo Alvarez

• Provided exceptional customer service while working under pressure during high-stress situations like roadside emergencies or severe weather conditions.
• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Prepared vehicles for annual DOT inspections.
• Collaborated with team members to troubleshoot complex issues, resulting in faster problem resolution times.
• Maintained open communication with drivers, promptly addressing mechanical concerns and scheduling necessary repairs.

• Prepared vehicles for annual DOT inspections.
• Maximized equipment lifespan by following manufacturer guidelines for scheduled maintenance services.
• Maintained open communication with drivers, promptly addressing mechanical concerns and scheduling necessary repairs.
• Used computer equipment, hand tools and technical skills to diagnose faults.

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• Educated customers on proper tire care and maintenance, resulting in increased customer loyalty and repeat business.
• Enhanced customer satisfaction by providing efficient tire installation and repair services.
• Dismounted, mounted, and repaired tires according to manufacturer specifications.
• Participated in continuous training programs to stay abreast of industry trends and advancements in tire technology.
• Enhanced tire performance by conducting thorough inspections and identifying issues requiring repair or replacement.
• Conducted regular equipment maintenance checks to ensure proper functioning and minimize breakdowns during critical operations.
• Stayed current with industry trends and best practices for tire repair through continuous professional development and training.