Ricardo A. Plascencia
Long Beach,CA
Summary
Business Marketing student at California State University, Long Beach, pursuing a career in marketing analytics with a strong foundation in marketing research. Skilled in analyzing data, interpreting trends, and using numbers to solve problems. Inspired by marketing research coursework to pursue a career in analytics, with a focus on turning data into clear insights that guide marketing strategy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-Commerce Business
Self-Employed
Long Beach, CA
02.2024 - Current
- Researched trending products and coordinated with suppliers to fulfill customer orders.
- Created and ran social media ads to attract traffic and drive sales.
- Tracked website visitors, conversion rates, and sales performance using Google Analytics.
- Gained hands-on experience with digital marketing, customer service, and order management.
Assistant Property Manager for Private Real Estate Investor
08.2023 - 09.2025
- Assisted in the management of five residential properties, including three multi-unit buildings. Supported daily operations and ensured tenant satisfaction.
- Collected and processed rental payments, maintained accurate financial and tenant records, and monitored delinquencies for timely follow-ups.
- Served as the primary point of contact for resident concerns, complaints, and service requests while enforcing property rules and policies to promote a safe and orderly living environment.
Server / Barback / Food Runner
The Hilton Waterfront Beach Resort
07.2021 - Current
- Develop expert knowledge of our menu to assist members with food and cocktail choices, Completing guest requests.
- Greet guests warmly by name, personalizing interactions, and remembering preferences.
- Efficiently process high volume orders and payments, Work quickly in a high volume and high-pressure environment and ability to handle multiple tasks at once.
- Assist bartenders in clearing the bar top, cleaning/sanitizing the barware, and restocking glassware and flatware, liquors.
- Prep all necessary garnishes for bartenders. Presented menus to patrons to answer questions about offered items and make suitable recommendations.
On-call Banquet Server
Renaissance Los Angeles Airport Hotel
03.2025 - Current
- Assist in the setup and breakdown of event spaces, including arranging tables, chairs, linens, silverware, and centerpieces.
- Serve food and beverages efficiently while maintaining a high level of professionalism in a fast-paced, high-volume environment.
- Respond promptly to guest requests and communicate effectively with kitchen and event staff.
- Maintain cleanliness of service areas and ensure guest satisfaction throughout the event.
Education
Bachelor's - Business Marketing
California State University, Long Beach
05-2026
GED -
Millikan High School
06.2022
Skills
- Digital marketing
- Social media management
- Data analysis
- Analytical and critical thinking
- Customer service
- Calm under pressure
- Effective communication
- Organizational skills
Certification
- Google Analytics 4
- Google Ads Measurement
- HubSpot Marketing Analytics
- Tips Certified
- Food Handlers License
- Service From The Heart Training Certified
Languages
Fluent Spanish & English, Read, Speak and Write
Language
English
Native/ Bilingual
Spanish
Full Professional
Timeline
On-call Banquet Server
Renaissance Los Angeles Airport Hotel
03.2025 - Current
E-Commerce Business
Self-Employed
02.2024 - Current
Assistant Property Manager for Private Real Estate Investor
08.2023 - 09.2025
Server / Barback / Food Runner
The Hilton Waterfront Beach Resort
07.2021 - Current
Bachelor's - Business Marketing
California State University, Long Beach
GED -
Millikan High School