Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ricardo Avila

Summary

Packaging professional with solid background in overseeing packaging processes and ensuring production efficiency. Recognized for strong collaboration skills, fostering team cohesion, and adapting to evolving project demands. Known for problem-solving abilities and maintaining high standards in quality assurance and operational excellence.

Overview

17
17
years of professional experience

Work History

Packaging Lead

Tioga-Sequoia Brewing Company
03.2018 - Current
  • Oversee and manage packaging operations, ensuring efficiency and adherence to quality standards.
  • Collaborate with production teams to meet distribution deadlines and optimize workflow.
  • Implement safety protocols and conduct regular training sessions for the packaging team.
  • Developed and implemented Standard Operating Procedures (SOPs) for packaging processes, cleaning and sanitation.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Contributed to continuous improvement initiatives by identifying areas for increased efficiency in the packaging process.
  • Supported the onboarding process for new team members, providing guidance and training in packaging processes and company policies.
  • Resolved technical issues with packaging machinery, minimizing downtime and maintaining production schedules.

Consultation Agent

Geek Squad
10.2016 - 02.2018
  • Provided expert technical consultation to customers, diagnosing and resolving issues.
  • Contributed to the overall efficiency of the Geek Squad team, ensuring customer satisfaction.
  • Conducted training sessions for clients on the latest technologies and troubleshooting techniques.
  • Listened carefully to customers and explained complex insurance information simply and concisely.
  • Built rapport quickly and persuaded customers to buy without applying pressure.

Connected Home Lead

Best Buy
10.2008 - 10.2016
  • Demonstrated excellent customer service and product knowledge to facilitate informed purchasing decisions.
  • Consistently met and exceeded sales targets, contributing to the overall success of the team.
  • Collaborated with colleagues to uphold store standards and create a positive shopping experience.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.

Education

Associates Degree - Communications

Fresno City College

High School Diploma -

Hoover High School
05-2006

Skills

  • Packaging Operations
  • Technical Consultation
  • Team Leadership
  • Customer Service
  • Safety Compliance
  • Product Knowledge
  • Efficient in Fast-Paced Environments
  • SOP Development
  • Forklift Certified
  • Packaging documents
  • Troubleshooting skills
  • Machine operation

Accomplishments

  • Supervised team of 3 staff members.
  • Produced record breaking numbers for the company on most volume packaged year over year

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Packaging Lead

Tioga-Sequoia Brewing Company
03.2018 - Current

Consultation Agent

Geek Squad
10.2016 - 02.2018

Connected Home Lead

Best Buy
10.2008 - 10.2016

Associates Degree - Communications

Fresno City College

High School Diploma -

Hoover High School

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Ricardo Avila