Ricardo Bahia
San Diego,CA
Summary
Results-driven project manager with expertise in overseeing multiple projects, ensuring timely delivery and quality standards. Hands-on leadership style enhances team performance and operational efficiency while maintaining high customer satisfaction. Strong communication skills facilitate effective client and stakeholder engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Active Restoration
Irvine, California
11.2025 - Current
- Managed multiple projects simultaneously, consistently meeting deadlines and quality standards.
- Coordinated team schedules and resources to optimize project delivery.
- Communicated with clients and stakeholders to resolve issues and provide timely updates.
- Oversaw documentation, budgeting, and performance tracking to ensure project alignment with objectives.
- Interfaced with insurance companies and adjusters to facilitate claims processing.
- Identified and implemented process improvements to elevate overall project productivity.
Lead Technician
Active Restoration
Irvine, California
07.2023 - 11.2025
- Ensured smooth daily operations while supervising teams for optimal performance.
- Trained and onboarded new employees to enhance workforce capabilities.
- Delegated tasks effectively, monitoring performance to maintain high standards.
- Upheld service quality and customer satisfaction through proactive team management.
Water Mitigation Technician
Active Restoration
Irvine, California
08.2022 - 07.2023
- Executed demolition and removal of damaged materials, including drywall and flooring.
- Set up and monitored drying equipment, such as air movers and dehumidifiers.
- Collected and recorded moisture readings to assess drying progress.
- Documented jobs using Encircle with photos, notes, and daily updates.
- Assisted in water mitigation efforts and site cleanup operations.
- Maintained equipment reliability and ensured organization at job sites.
Store Manager
Calvin Klein
Brazil, Sao Paulo
01.2016 - 02.2018
- Oversaw daily store operations, ensuring efficient staff supervision and inventory control.
- Delivered exceptional customer service, significantly boosting client satisfaction.
- Trained and motivated team members to consistently achieve sales targets.
- Monitored sales performance and executed strategies to enhance overall results.
Education
High School Diploma -
Colegio SAA
Sao Paulo 12-2011
Some College (No Degree) - Business Administration
Grossmont College
San Diego, CASome College (No Degree) - Business Administration
Cloud County Community College
Concordia, KSSkills
- Team Leadership & Supervision
- Operations & Workflow Management
- Customer Service & Client Relations
- Problem Solving & Decision Making
- Time Management & Multitasking
- Process Improvement
- Communication & Coordination
- Adaptability & Fast Learning
Additional Information
Bilingual: English & Portuguese, Strong work ethic and reliability, Flexible schedule
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Limited
Certification
- IICRC Water Damage Restoration Technician (WRT)
- IICRC Applied Microbial Remediation Technician (AMRT)
Timeline
Project Manager
Active Restoration
11.2025 - Current
Lead Technician
Active Restoration
07.2023 - 11.2025
Water Mitigation Technician
Active Restoration
08.2022 - 07.2023
Store Manager
Calvin Klein
01.2016 - 02.2018
High School Diploma -
Colegio SAA
Some College (No Degree) - Business Administration
Grossmont College
Some College (No Degree) - Business Administration
Cloud County Community College