Ricardo Barriga
Garden Grove,CA
Summary
Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
10
10
years of professional experience
Work History
Driver
Orange County Harley-Davidson
12.2024 - 05.2025
- Maintained Clean Driving Record and obeyed all traffic laws and regulations.
- Maintained safety protocols while transporting motorcycles to various locations.
- Assisted in inventory management by organizing and tracking motorcycle deliveries.
- Conducted routine inspections on vehicles to ensure optimal performance and safety standards.
- Engaged with customers to enhance their experience during dealership visits and events.
- Supported maintenance staff by executing minor repairs and detailing of motorcycles as needed.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
Parts Department Associate
Los Angeles Harley-Davidson
10.2023 - 11.2024
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of parts.
- Operated parts ordering system to process customer requests efficiently and accurately.
- Collaborated with team members to maintain organized parts displays and optimize storage solutions.
- Implemented safety protocols during handling and storage of automotive components to ensure compliance.
- Monitored incoming shipments for accuracy, reporting discrepancies to management promptly.
- Maintained cleanliness and organization within parts department, enhancing overall workflow efficiency.
- Maintained accurate records of parts inventory, ensuring optimal stock levels for efficient operations.
- Collaborated with service technicians to quickly identify needed parts and expedite repairs.
- Assisted customers in locating and purchasing the correct parts for their vehicles or projects.
- Trained new Parts Department Associates in company policies, procedures, and best practices.
- Established trust with clients by providing knowledgeable advice on part compatibility, installation processes, and maintenance tips.
- Monitored industry trends to stay informed about emerging technologies and product offerings.
- Resolved customer complaints professionally to maintain a positive reputation for the department.
- Utilized computer software to track orders, update inventory, and generate reports for management review.
- Managed special order requests, ensuring prompt communication with customers regarding availability and pricing.
Motorcycle Sales Associate
Huntington Beach Harley-Davidson
08.2021 - 09.2023
- Engaged customers by providing product knowledge and exceptional service to enhance overall experience.
- Conducted product demonstrations to showcase features and benefits, driving customer interest and sales potential.
- Collaborated with team members to achieve sales targets and maintain a positive retail environment.
- Trained new associates on sales techniques, customer service standards, and store policies for seamless onboarding.
- Developed strong relationships with customers through effective communication and personalized follow-up strategies.
- Participated in promotional events, utilizing marketing materials to drive foot traffic and increase brand visibility.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Landscape Worker
Top Notch Lawns and Landscaping LLC
01.2020 - 08.2021
- Operated landscape maintenance equipment, ensuring efficient and safe performance.
- Assisted in planting and maintaining various plant species, enhancing overall landscape aesthetics.
- Collaborated with team members to complete projects within designated timelines and quality standards.
- Implemented best practices in soil preparation and mulching techniques for optimal plant health.
- Trained new staff on proper equipment usage and safety protocols, fostering a knowledgeable team environment.
- Enhanced irrigation systems by troubleshooting issues and performing necessary repairs or adjustments.
- Developed strategies for waste management during landscaping projects, promoting environmental sustainability.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
- Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
- Mowed lawns using self-propelled and riding mowers.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Installed stonework according to landscape design plan and client specifications.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
Warehouse Order Selector
US Foods
04.2019 - 12.2019
- Operated pallet jacks to efficiently transport goods within warehouse environment.
- Selected and packed customer orders accurately, ensuring timely delivery and high service standards.
- Collaborated with team members to optimize workflow and maintain inventory accuracy throughout shifts.
- Implemented safety protocols, reducing workplace accidents and promoting a culture of safety among staff.
- Wrapped pallets in shrink wrap prior to loading.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Quality Control Inspector
Edwards Lifesciences, Ultimate Staffing
02.2015 - 09.2018
- Conducted thorough inspections of finished products to ensure compliance with quality standards.
- Collaborated with production teams to resolve quality issues and implement corrective actions.
- Developed and maintained quality control documentation and reporting procedures for accuracy.
- Trained junior inspectors on best practices in inspection techniques and safety protocols.
- Led quality audits to evaluate operational effectiveness and adherence to regulatory requirements.
- Implemented new inspection technologies, enhancing efficiency in quality assessment processes.
- Facilitated cross-departmental communication regarding quality concerns, fostering a culture of continuous improvement.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Implemented digital tracking system for quality control reports, improving accessibility and review efficiency.
Education
Rancho Alamitos High School
Garden Grove, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Sales expertise
- Customer needs assessment
- Upselling
Languages
Spanish
Native or Bilingual
Timeline
Driver
Orange County Harley-Davidson
12.2024 - 05.2025
Parts Department Associate
Los Angeles Harley-Davidson
10.2023 - 11.2024
Motorcycle Sales Associate
Huntington Beach Harley-Davidson
08.2021 - 09.2023
Landscape Worker
Top Notch Lawns and Landscaping LLC
01.2020 - 08.2021
Warehouse Order Selector
US Foods
04.2019 - 12.2019
Quality Control Inspector
Edwards Lifesciences, Ultimate Staffing
02.2015 - 09.2018
Rancho Alamitos High School
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