Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Bartlett

Warren,MI

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

3
3
years of professional experience

Work History

Executive Trainer

Blue Marketing Inc
09.2023 - 04.2024
  • Delivered engaging presentations at conferences, showcasing expertise in the field of executive training while positioning the organization as an industry leader.
  • Addressed skill gaps among top-level management personnel by implementing targeted training sessions focusing on strategic planning, financial management, and team-building techniques.
  • Streamlined communication processes within organizations through targeted training sessions on interpersonal skills and conflict resolution techniques.
  • Promoted diversity and inclusion within organizations by designing culturally sensitive curricula that foster respect for different perspectives in the workplace environment.
  • Boosted company productivity by designing and implementing effective leadership development workshops.
  • Trained and mentored 8 new personnel hired to fulfill various roles.

Hose Technician

FireCATT
08.2022 - 09.2023
  • Optimized workflow within the department by continuously evaluating existing processes and initiating improvements when necessary.
  • Performed routine maintenance on hydraulic equipment, prolonging the lifespan of machinery while minimizing costly repairs or replacements.
  • Provided on-site support for clients experiencing hose failures, promptly addressing issues to minimize downtime and maintain strong customer relationships.
  • Actively contributed to workplace safety initiatives by following guidelines set forth by OSHA and other regulatory agencies.
  • Consistently met deadlines for hose assembly projects while maintaining high-quality standards in both workmanship and materials used.
  • Reduced downtime by quickly identifying faulty equipment and completing necessary repairs or replacements promptly.
  • Conducted thorough inspections of hoses, ensuring they met or exceeded industry standards for safety and performance.
  • Documented all in-process and out-of-process assembly activities.
  • Coordinated with other departments to complete projects within deadline.
  • Utilized blueprints, schematics and diagrams to accurately complete tasks.
  • Monitored inventory, keeping necessary supplies on hand.

Part Sales Manager

AutoZone
09.2021 - 08.2022
  • Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
  • Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
  • Assisted in budget development for the department, closely monitoring expenses to reduce costs.
  • Evaluated employee performance regularly, offering constructive feedback for improvement when necessary.
  • Collaborated with other departments for smooth coordination of orders, deliveries, and overall customer experience.
  • Boosted sales, effectively upselling and cross-selling relevant products to customers.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Oversaw team of 6 employees.
  • Successfully drove new product lines to increase annual profits by 10%.

Education

High School Diploma -

Harper Woods High School
Harper Woods, MI
09.2022

Skills

  • Coaching and Mentoring
  • Quality Management
  • In-Depth Research
  • Product Development
  • Sales Training
  • Attention to Detail
  • Critical Thinking
  • Leadership Development
  • Employee Interviewing

Timeline

Executive Trainer

Blue Marketing Inc
09.2023 - 04.2024

Hose Technician

FireCATT
08.2022 - 09.2023

Part Sales Manager

AutoZone
09.2021 - 08.2022

High School Diploma -

Harper Woods High School
Ricardo Bartlett