Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
3
3
years of professional experience
Work History
Executive Trainer
Blue Marketing Inc
09.2023 - 04.2024
Delivered engaging presentations at conferences, showcasing expertise in the field of executive training while positioning the organization as an industry leader.
Addressed skill gaps among top-level management personnel by implementing targeted training sessions focusing on strategic planning, financial management, and team-building techniques.
Streamlined communication processes within organizations through targeted training sessions on interpersonal skills and conflict resolution techniques.
Promoted diversity and inclusion within organizations by designing culturally sensitive curricula that foster respect for different perspectives in the workplace environment.
Boosted company productivity by designing and implementing effective leadership development workshops.
Trained and mentored 8 new personnel hired to fulfill various roles.
Hose Technician
FireCATT
08.2022 - 09.2023
Optimized workflow within the department by continuously evaluating existing processes and initiating improvements when necessary.
Performed routine maintenance on hydraulic equipment, prolonging the lifespan of machinery while minimizing costly repairs or replacements.
Provided on-site support for clients experiencing hose failures, promptly addressing issues to minimize downtime and maintain strong customer relationships.
Actively contributed to workplace safety initiatives by following guidelines set forth by OSHA and other regulatory agencies.
Consistently met deadlines for hose assembly projects while maintaining high-quality standards in both workmanship and materials used.
Reduced downtime by quickly identifying faulty equipment and completing necessary repairs or replacements promptly.
Conducted thorough inspections of hoses, ensuring they met or exceeded industry standards for safety and performance.
Documented all in-process and out-of-process assembly activities.
Coordinated with other departments to complete projects within deadline.
Utilized blueprints, schematics and diagrams to accurately complete tasks.
Monitored inventory, keeping necessary supplies on hand.
Part Sales Manager
AutoZone
09.2021 - 08.2022
Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
Assisted in budget development for the department, closely monitoring expenses to reduce costs.
Evaluated employee performance regularly, offering constructive feedback for improvement when necessary.
Collaborated with other departments for smooth coordination of orders, deliveries, and overall customer experience.
Boosted sales, effectively upselling and cross-selling relevant products to customers.
Inspected parts for defects, removing damaged parts, and replacing with new ones.
Oversaw team of 6 employees.
Successfully drove new product lines to increase annual profits by 10%.