Reliable and successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
16
16
years of professional experience
Work History
Order Selector
Core-Mark
Bakersfield, CA
03.2019 - Current
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Volunteered to assist management with working indifferent areas of warehouse, demonstrating willingness to learn new tasks and increase skill levels.
Used forklifts and pallet jacks to relocate products.
Assistant Supervisor
Bill Lee's Bamboo Chopsticks
Bakersfield, CA
02.2008 - 02.2018
Led and directed team members on effective methods, operations and procedures.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Prepared for and executed new menu implementations.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Carefully interviewed, selected, trained and supervised staff.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.