Ricardo Carlot
Bronx
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
10
10
years of professional experience
Work History
Office Manager
Acacia Network
Bronx
06.2021 - Current
- Oversee daily operations of a 25-person office, ensuring a productive and organized work environment.
- Maintained filing system for records, correspondence and other documents.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Developed office policies to enhance efficiency and promote a positive work environment.
Senior Associate, Administration
American International Group, Inc. (AIG)
New York
02.2019 - 05.2021
- Supported HR and administrative teams in onboarding processes and employee relations initiatives.
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Managed stakeholder communications to ensure alignment on project goals and expectations.
- Assisted in maintaining inventory and ordering supplies for the office.
Administrative Assistant
B&H Photo & Electronics Corp.
New York
09.2017 - 01.2019
- Provided administrative support to senior management, including calendar management, and report preparation.
- Coordinated communication between departments, fostering collaboration, and minimizing delays.
- Managed office inventory and supplies, ensuring cost-effective purchasing.
- Assisted in planning and executing office relocations with minimal disruption.
Clerk
Jacobi Hospital
Bronx
05.2016 - 08.2017
- Acted as the first point of contact for clients and visitors, maintaining a welcoming and professional atmosphere.
- Answered and directed phone calls, handling an average of 50 or more daily inquiries.
- Scheduled appointments and maintained accurate calendars for executives.
- Organized office documents, and maintained filing systems for easy retrieval.
Education
Bachelor of Arts - Business/Corporate Communications
Baruch College
01-2021
Associate of Arts - Liberal Arts & Sciences
Borough of Manhattan Community College
01-2016
Skills
- Administrative management: budgeting, scheduling, procurement
- Leadership: team management, performance optimization
- Technology proficiency: Microsoft Office Suite, Google Workspace, project management applications
- Communication expertise: verbal and written communication
- Problem-solving abilities: operational issue resolution
- Multitasking skills: handling multiple priorities
Timeline
Office Manager
Acacia Network
06.2021 - Current
Senior Associate, Administration
American International Group, Inc. (AIG)
02.2019 - 05.2021
Administrative Assistant
B&H Photo & Electronics Corp.
09.2017 - 01.2019
Clerk
Jacobi Hospital
05.2016 - 08.2017
Bachelor of Arts - Business/Corporate Communications
Baruch College
Associate of Arts - Liberal Arts & Sciences
Borough of Manhattan Community College