Ricardo Castillo
Dickinson
Summary
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
E-Pulse
04.2022 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
Office Manager
Palapas Over Texas
06.2020 - 01.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Sales Associate /Manager's Assistant
The Best Palapas
02.2017 - 06.2020
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed client rapport for better customer satisfaction and repeat business.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Consistently ranked among the top-performing store locations due to exceptional staff management and sales performance.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Warehouse Worker
Specs
01.2015 - 01.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Education
High School Diploma -
Dickinson High School
Dickinson, TX05-2013
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Loading and unloading
- Warehouse safety
- Shipping and receiving
- Attention to detail
- Staff management
- Order picking and processing
- Quality checks
- Forklift operations
- Order pulling
Certification
Welding certification.
OSHA 10
OSHA 30
Spanish Interpreter Certification.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Warehouse Supervisor
E-Pulse
04.2022 - Current
Office Manager
Palapas Over Texas
06.2020 - 01.2022
Sales Associate /Manager's Assistant
The Best Palapas
02.2017 - 06.2020
Warehouse Worker
Specs
01.2015 - 01.2017
High School Diploma -
Dickinson High School
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