Ricardo Castro
Alpine,CA
Summary
Results-driven lead bartender with a strong focus on customer service, staff training, and inventory management. Proven ability to enhance operations and reduce waste through effective leadership and innovative menu development.
Overview
9
9
years of professional experience
Work History
Lead Bartender\ Lead Cashier
Golden Acorn Casino
Campo, CA
09.2021 - Current
- Led bar operations, making sure everything runs smoothly between bartenders and clients
- Trained and mentored junior bartenders on cocktail preparation and customer service techniques.
- Developed innovative drink menus, to pair properly with the restaurant's menu
- Managed inventory levels, reducing waste through effective stock control practices.
- Take care of orders for bar and events
Food and Beverage Manager
Golden Acorn Casino
Campo, CA
09.2021 - Current
- Oversaw daily operations of food and beverage services, ensuring high-quality customer experiences.
- Developed and implemented innovative menu offerings, enhancing guest satisfaction and operational efficiency.
- Managed vendor relationships to secure quality supplies and negotiate favorable terms for cost control.
- Trained and mentored staff on service standards, food safety protocols, and operational procedures.
- My background is in the kitchen so i made menu and recpie changes to elivate the quality.
Sous Chef /Head Chef
Humble Farmer Brewing Co
Imperial, CA
06.2017 - 11.2021
- Supervised kitchen staff to ensure adherence to food safety standards.
- Developed and implemented seasonal menu items, enhancing customer dining experience.
- Streamlined inventory management processes, reducing waste and optimizing costs.
- Trained junior chefs on culinary techniques and presentation skills for improved quality.
- Did all the shopping for the restaurant
- Got the opportunity to brew on a constant basis, as well as bartend and learn how tom run the front of the house
- Since i was the most well rounded employee at the time i was the one to run the restaurant during the COVID shutdown
Education
No Degree - Criminal Justice
Imperial Valley College
Imperial, CASkills
- Customer service
- Staff management
- Suggestive selling
- Inventory
Languages
Spanish
Native or Bilingual
Timeline
Lead Bartender\ Lead Cashier
Golden Acorn Casino
09.2021 - Current
Food and Beverage Manager
Golden Acorn Casino
09.2021 - Current
Sous Chef /Head Chef
Humble Farmer Brewing Co
06.2017 - 11.2021
No Degree - Criminal Justice
Imperial Valley College