Ricardo Cazares
San Diego,CA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
1
1
year of professional experience
Work History
Marketplace Lead
Jamul Casino
11.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Marketplace Attendant
Jamul Casino
05.2022 - Current
- Kept working areas clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Supported store operations by maintaining clean and organized store atmosphere.
- Responded to all customer inquiries thoroughly and professionally.
Education
Granite Hills High School
El Cajon, CA08.2016
Skills
- Continuous Improvement Process
- Systems Thinking
- Team Member Motivation
- Team Monitoring
- Guest Satisfaction
- Workplace Safety
- Leadership
- Conflict Resolution
- Adaptable
- Staff Training
- Food and Beverage Experience
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Marketplace Lead
Jamul Casino
11.2022 - Current
Marketplace Attendant
Jamul Casino
05.2022 - Current
Granite Hills High School