Ricardo Chavez
Los Angeles,CA
Summary
Resourceful loss prevention officer and security management professional with 5 years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations.
Overview
11
11
years of professional experience
Work History
Loss Prevention Officer
Marriott
Marina Del Rey, CA
12.2018 - Current
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Completed security forms to document losses of property or personal injury.
- Analyzed video surveillance footage to identify potential criminal activity.
- Implemented both individual and group training for executive and loss prevention personnel.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided training to staff on loss prevention policies and procedures.
- Maintained familiarity with disaster and emergency policies to respond immediately to alarms or calls for help.
- Assisted in the preparation of audit reports for management review.
- Assisted with upgraded key system launch for the property.
- Completed OSHA Log Requirements
Sales Representative
Kia of Carson
Carson, CA
07.2013 - 12.2018
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
- Demonstrated product features to align with customer needs.
- Developed key customer relationships to increase sales.
- Conducted market research to identify potential customers and their needs.
- Used CRM database to track referral and appointment data.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Researched competitors' products, prices, and sales techniques.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
High School Diploma -
Gertz-Ressler College Ready Academy
Los Angeles, CA06-2010
Skills
- Investigations
- Policy Development
- Safety Promotion
- Critical Thinking
- Staff Training
- Investigation and Interrogation
- System Management
- Policy Enforcement
- Conflict Resolution
- Risk Management
Accomplishments
- 2x Associate of the quarter.
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Loss Prevention Officer
Marriott
12.2018 - Current
Sales Representative
Kia of Carson
07.2013 - 12.2018
High School Diploma -
Gertz-Ressler College Ready Academy
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