Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Correa

BOCA RATON,FL

Summary

Calm and level-headed in all types of situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Host

The Lazy Dog
05.2023 - 07.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

South Beach Food & WIne Festival
02.2023 - 02.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cashier

The Fresh Market
02.2021 - 06.2021
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Barista

The Tree Cafe
01.2020 - 03.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Bachelor of Science - Hospitality Management

Florida International University
Miami, FL
05.2025

Skills

  • Teamwork Skills
  • Greeting and Escorting Guests
  • Guest Flow
  • Phone Inquiries
  • Public Speaking
  • Customer Service
  • Reservation Coordination
  • Hospitality and Accommodation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Host

The Lazy Dog
05.2023 - 07.2023

South Beach Food & WIne Festival
02.2023 - 02.2023

Cashier

The Fresh Market
02.2021 - 06.2021

Barista

The Tree Cafe
01.2020 - 03.2020

Bachelor of Science - Hospitality Management

Florida International University

Similar Profiles

CREATE PROFILE
Ricardo Correa