Ricardo Davis
San Leandro,CA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driver
Uber Eats, Uber
Raleigh, NC
10.2021 - Current
- Verified the contents of inventory loads against shipping papers.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Delivered packages to customers in a timely and efficient manner.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
Assistant Manager
Splash Car Wash
Norwalk, CT
06.2018 - 10.2019
- Responsible for ensuring labor budget(s) were maintained
- Handling any on site issues( employees/customers etc)
- Responsible for opening and closing location
- Participated in daily conference calls where paperwork from the previous day were discussed.(including weekly sales/volume projections, an -analysis of the days earnings/amount spent.)
- Ordered chemicals and other necessary items for workers to complete their daily tasks
- Was knowledgeable and proficient in all aspects of services performed
- Managed a group between 10-30 employees on a given day depending on external factors.
Quality Control Supervisor
Splash Car Wash
Norwalk, CT
02.2017 - 06.2018
- Made sure that employees were following all company procedures and guidelines
- Ensured that my team (3-6 employees) were prepared for the day with the necessary tools and chemicals needed
- Interfaced with customers to go over the services we've provided and field any questions and concerns.
Security Officer
Securitas Security Services USA, Inc
Stamford, CT
08.2016 - 02.2017
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Project Manager
Hightower Restoration Services Norwalk
Norwalk, CT
02.2013 - 07.2016
- Promoted rapidly through a series of increasingly responsible positions
- Promotions based on dedication, accountability, determination, professionalism, team building, and team leadership performance
- Accreditations and Responsibilities
- Project Manager- Estimated potential projects, defined scope of work, drafted estimates, confirm insurance coverage's and payment schedules, inspected company property, equipment, and vehicles and fixed them accordingly, and served as interface between Clients and adjusters.
Lead Tech/Field Ops Manager
Hightower restoration service's
Norwalk, CT
01.2015 - 01.2016
- Lead Technician/Field Ops Manager- Trained new employees on all tasks and procedures related to restoration
- Assisted in drafting sketches of properties, including SOP and invoice for each location.
Lead Technician
Hightower Restoration Services Norwalk
Norwalk, CT
01.2014 - 01.2015
- Lead Technician- Lead teams of 2-6 in the restoration of structures
- Supervised project crews including monitoring of employee performance and project crews daily hours.
Field Technician
Hightower Restoration Services
Norwalk, CT
01.2013 - 01.2014
- Field Technician- Assisted in restoring structures to their pre-loss condition after water damage and fire damage or after the discovery of mold or asbestos
- Other tasks included demolition, light painting, carpentry, carpet and rug cleaning.
Guest Service Agent
Extended Stay America Norwalk
Norwalk, CT
08.2012 - 02.2013
- Customer service
- Checking in guests, assigning rooms, making credit card charges, and answering calls
- Did the nightly audit and occasionally assisted with overnight laundering of sheets, towels and duvets.
Maintenance/House Person
Four Points By Sheraton
Norwalk, CT
06.2010 - 04.2012
- Chauffeured hotel guests anywhere between Norwalk, Darien and Westport
- Maintained all of buildings appearance; mainly cleaning, but I also was responsible for light maintenance such as fixing toilets, a/c, and televisions
- 2010 3rd Quarter employee of the quarter, 2010 employee of the year.
Stock associate
Rings End Lumber Darien
Darien, CT
09.2007 - 02.2010
- Responsibilities included loading and unloading of freight materials from delivery trucks using forklift or pallet jack
- I then distributed these materials to their designated locations
- Materials ranged from small items such as; hand tools, paint supplies and cleaning supplies, to larger palleted items such as; 5 gallon buckets of paint, chop saws, compound miter saws table saws etc
- (Items were between 50-100 pounds)
- OSHA Certified Forklift Operator.
Education
None - General Studies
Norwalk Community College
05.2009
High school or equivalent -
Brien McMahon High School
Skills
- Quality Control
- Management
- Inventory
- Cash Handling
- Scheduling
- Team Building
- Customer Service Skills
- Training
- Word
- Microsoft Excel
- Inventory Management
- Restoration Industry Experience
- Water Damage Restoration
- Mold remediation
- Drywall
- Asbestos abatement
- Customer service
- Quality control
- Guest services
- Cash handling
- Sales
- Load & unload
- Supervising experience
- Leadership
- Cash register
- Training & development
- Project management
- Water damage restoration
- Budgeting
- Security
- Strategic Planning
- Schedule Management
- Processes and Procedures
- Customer Rapport
- Valid Driver's License
- CDL License
Certification
- Security Guard Card, 2012, 2017
- IICRC Asbestos Abatement Supervisor, IICRC(The Institute of Inspection, Cleaning and Restoration Certification), 2015, 2017
- IICRC WRT & AMRT, IICRC(The Institute of Inspection, Cleaning and Restoration Certification), 2015, 2017
Additional Information
Employee Training, Development & Leadership, Proficient in Xactimate, Excel, Word.
Timeline
Driver
Uber Eats, Uber
10.2021 - Current
Assistant Manager
Splash Car Wash
06.2018 - 10.2019
Quality Control Supervisor
Splash Car Wash
02.2017 - 06.2018
Security Officer
Securitas Security Services USA, Inc
08.2016 - 02.2017
Lead Tech/Field Ops Manager
Hightower restoration service's
01.2015 - 01.2016
Lead Technician
Hightower Restoration Services Norwalk
01.2014 - 01.2015
Project Manager
Hightower Restoration Services Norwalk
02.2013 - 07.2016
Field Technician
Hightower Restoration Services
01.2013 - 01.2014
Guest Service Agent
Extended Stay America Norwalk
08.2012 - 02.2013
Maintenance/House Person
Four Points By Sheraton
06.2010 - 04.2012
Stock associate
Rings End Lumber Darien
09.2007 - 02.2010
None - General Studies
Norwalk Community College
High school or equivalent -
Brien McMahon High School
- Security Guard Card, 2012, 2017
- IICRC Asbestos Abatement Supervisor, IICRC(The Institute of Inspection, Cleaning and Restoration Certification), 2015, 2017
- IICRC WRT & AMRT, IICRC(The Institute of Inspection, Cleaning and Restoration Certification), 2015, 2017
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