RICARDO DENTON
Brooklyn
Summary
Experienced in working with mechanical systems and providing support, utilizing technical skills to assist in maintenance and repair tasks. Strong understanding of safety protocols and efficient workflow management, ensuring effective and safe task completion. Proven track record of resolving customer inquiries, utilizing communication and empathy skills to build rapport and ensure satisfaction. Solid knowledge of troubleshooting techniques and issue resolution, addressing any challenges that may arise.
Overview
7
7
years of professional experience
Work History
GSE MAINTENANCE
Delta Air Lines
01.2022 - Current
- Assist with minor repairs and adjustments on equipment and systems
- Monitored control system to identify and clear jams causing performance issues
- Maintained clean work environment by disposing of trash and debris properly
- Performed regular inspections and regularly lubricated machinery.
- Maintained a safe work environment by adhering to all safety regulations and guidelines.
BAGGAGE SERVICE AGENT
Secure Wrap
06.2019 - 03.2020
- Provided excellent customer service when assisting passengers with their luggage concerns
- Operate and maintained assigned machinery and equipment, keeping production processes smooth and efficient
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Pushed, pull and lifted bags weighing up to 32kgs
- Complied with all airport rules, regulations, and standard operating procedures
MECHANICAL ASSISTANT
Juniors Mechanical Shop
08.2017 - 06.2019
- Helped lead mechanical staff install, troubleshoot and repair equipment
- Maintaining store inventory of parts, tires and shop equipment such as air compressors
- Examining parts and systems for signs of trouble and wear
- Using service manuals to interpret information from scanners and test analyzers
- Communicated effectively with customers regarding their concerns and addressing them accordingly
- Worked independently to install new components and systems on fleet vehicles
- Handled automotive tire replacements, oil changes and grease jobs
- Responded to fault and wiring issues, identifying hazards and problems.
Education
Certification - Airframe and Powerplant -
Vaughn College
Queens, NY09.2026
Certificate - Mechanics And Repairers
Lincoln Technical Institute - Whitestone Queens
Whitestone, NY06.2018
HIGH SCHOOL DIPLOMA -
Erasmus Hall High School
Brooklyn, NY06.2017
Skills
- Hand and power tool use
- Maintenance Inspections
- Automobile repair and maintenance
- Ability to read repair and service manual
- Mechanical troubleshooting
- Hydraulic maintenance
- Equipment Cleaning and Maintenance
- Equipment Maintenance Knowledge
- Worksite Safety and Maintenance
- Industrial Machinery repair
- Vehicle Safety and Maintenance
Timeline
GSE MAINTENANCE
Delta Air Lines
01.2022 - Current
BAGGAGE SERVICE AGENT
Secure Wrap
06.2019 - 03.2020
MECHANICAL ASSISTANT
Juniors Mechanical Shop
08.2017 - 06.2019
HIGH SCHOOL DIPLOMA -
Erasmus Hall High School
Certification - Airframe and Powerplant -
Vaughn College
Certificate - Mechanics And Repairers
Lincoln Technical Institute - Whitestone Queens
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