Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Douglas

Washington,DC

Summary

Dedicated and driven engineering student with a passion for innovation and problem-solving. Proficient in applying theoretical knowledge to practical projects, with a keen eye for detail and a commitment to excellence.

Overview

2
2
years of professional experience

Work History

Seafood Clerk

Giant Food
01.2024 - Current
  • Demonstrated expertise in handling and preparing various types of seafood products, including fish, shellfish, and crustaceans.
  • Proficient in accurately weighing, portioning, and packaging seafood items according to customer preferences and orders.
  • Skilled in maintaining proper sanitation and hygiene standards in seafood display cases, storage areas, and workstations to ensure food safety and quality.
  • Knowledgeable about different seafood species, their characteristics, flavors, and cooking methods, enabling effective customer assistance and recommendations.
  • Experienced in receiving, inspecting, and storing seafood deliveries, ensuring freshness and compliance with regulatory requirements.
  • Strong communication and customer service skills, adept at providing friendly and knowledgeable assistance to customers, addressing inquiries, and resolving concerns promptly.
  • Proven ability to work efficiently in a fast-paced environment, multitasking between various responsibilities such as serving customers, restocking inventory, and cleaning work areas.
  • Collaborative team player with the capacity to work effectively alongside colleagues to achieve common goals and maintain a positive work environment.
  • Adaptable and quick to learn new tasks and procedures, open to receiving feedback and implementing suggestions for continuous improvement.
  • Committed to upholding company policies and procedures, including safety protocols, while delivering excellent service and contributing to overall store success.

Cashier

Good Stuff Eatery
05.2023 - 01.2024
  • Efficiently processed customer orders and payments with accuracy, maintaining a high level of customer satisfaction.
  • Managed cash transactions and balanced registers, ensuring accountability and compliance with company policies.
  • Demonstrated strong communication skills in interacting with customers to address inquiries and resolve concerns promptly.
  • Collaborated with kitchen staff to ensure accurate and timely order fulfillment, enhancing overall service efficiency.
  • Upheld cleanliness and organization of the cashier station, contributing to a positive dining experience for guests.
  • Adapted to fast-paced environments, multitasking effectively to handle simultaneous customer needs and maintain smooth operations.
  • Implemented upselling techniques to promote additional menu items, resulting in increased revenue for the restaurant.
  • Assisted in training new cashier staff members, providing guidance on procedures and customer service best practices.
  • Maintained knowledge of menu items, ingredients, and specials to provide recommendations and answer customer queries confidently.
  • Responded to customer feedback and complaints professionally, taking proactive steps to resolve issues and ensure customer satisfaction.

Facilities Assistant

Balindas Quality Care
12.2021 - Current
  • Conducted routine inspections and maintenance tasks to ensure the functionality and safety of electrical, plumbing, and HVAC systems.
  • Implemented preventive maintenance schedules for equipment and facilities.
  • Responded promptly to work orders and service requests, efficiently resolving issues such as leaks, malfunctions, and safety hazards.
  • Performed repairs and renovations on facilities including painting, carpentry, and storage unit to maintain a clean and aesthetically pleasing environment.
  • Managed inventory of supplies and equipment.
  • Conducted regular inspections of building grounds, identifying and addressing potential safety hazards such as uneven surfaces, debris, and landscaping issues.
  • Assisted in the planning and execution of facility improvement projects, contributing ideas and expertise to enhance efficiency and functionality.
  • Maintained a safe and nurturing environment by adhering to strict health and safety protocols.
  • Managed daily schedules and routines effectively, ensuring smooth transitions between activities and meals.
  • Collaborated with colleagues to create a supportive team environment, promoting a positive atmosphere for both staff and children.
  • Upheld cleanliness standards by regularly sanitizing toys, surfaces, and play areas, prioritizing the health and hygiene of all children.
  • Participated in ongoing professional development and training to stay current with best practices in childcare and early childhood education.
  • Assisted in administrative tasks such as record-keeping, enrollment management, and event planning to ensure efficient operations of the daycare facility.

Education

Bachelor of Science - Engineering Technology

George Mason University
Fairfax, VA
05.2027

High School Diploma -

Paul Laurence Dunbar High Schoo
Washington, DC
06.2023

Skills

  • Cashier experience and abilities
  • Friendly and personable
  • Multitasking Abilities
  • Analytical Thinking
  • Conflict Resolution
  • Cultural Awareness
  • Quality Assurance
  • Customer Service
  • Computer Skills
  • Basic Math
  • Problem-Solving
  • Teamwork and Collaboration
  • Weighing items

Timeline

Seafood Clerk

Giant Food
01.2024 - Current

Cashier

Good Stuff Eatery
05.2023 - 01.2024

Facilities Assistant

Balindas Quality Care
12.2021 - Current

Bachelor of Science - Engineering Technology

George Mason University

High School Diploma -

Paul Laurence Dunbar High Schoo

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Ricardo Douglas