Ricardo Dunbar
Houston,TX
Summary
As a dynamic and driven professional, my track record in fostering and nurturing relationships within the aviation sector stands proven. My extensive field experience has endowed me with a deep expertise in managing both domestic and international flight plans, ensuring aircraft weight and balance, and upholding stringent security measures. My comprehensive knowledge of FAA regulations, specifically Part 91 and Part 135, underscores my commitment to safety. I am dedicated to delivering exemplary customer service and setting a standard for leadership. My adaptability and transformative leadership style are evident in my ability to work autonomously, create impactful presentations, and identify opportunities that propel organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Load Supervisor
Eastern Airlines
Kansas City
07.2023 - 07.2024
- Managed preparation and completion of Cargo Loading Sheets
- Ensured security compliance by inspecting all compartments such as below wing, above wing, and passenger cabin
- Established effective communication channels to update head office and vendors on flight status at every step during flights by utilizing SOC updates.
- Ensured the completion and accuracy of essential cargo documentation, consistently accompanying each shipment to meet regulatory standards.
- Successfully achieved timely delivery of shipments by meeting USCIS, CBP, and other regulatory standards
- Managed coordination with regulatory authorities to facilitate smooth shipment clearance and safe and swift customer deliveries
- Served as GSC for aircraft and passengers, ensuring implementation of safety and security precautions.
- Ensures compliance with customs, immigration, and other government agency regulations for both international and domestic flights
- Served as an in-flight liaison for both flight and cabin crew members.
- Ensured DG/HAZMAT acceptance for proper processing of loading, stowage handling and pilot NOTOC.
- Resolved customer complaints and inquiries promptly and professionally.
- Prepared detailed reports summarizing progress towards departmental goals.
- Assisted in the development of emergency response plans for dealing with unexpected situations during flights.
Passenger Service Representative/ Loadmaster
Atlas Air
Purchase, New York
05.2018 - 06.2023
- Comply with all company procedures as outlined in company manuals, bulletins, and memos
- Perform job duties in a timely and efficient manner
- Communicate with Manager, Passenger Services, HDQ GCC, and Customer representatives
- Be aware of all Performance Work Statements (PWS) for each operation
- Monitor, coordinate, and supervise all handling activities, including passenger check-in, baggage and cargo handling, catering, flight deck and cabin crew requirements
- Analyzes necessary information to determine estimate and actual payloads
- Compiles information and calculates weight and balance
- (This includes verification of baggage weights) Reviews all documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information
- Communicates serious or recurring issues to management
- Ensures safety of company aircraft and crews by: Preventing aircraft damage
- Ensuring proper loading, including nets and locks
- Ensuring HAZMAT is handled correctly, including loading and paperwork
- Adheres to and ensures that contractors adhere to company and governmental safety and other applicable regulations and procedures
- Act as, and enforces, Ground Security Coordinators procedures
- Completes and/or maintains company reports, messages, files, passenger manifests & documentation, logs and forms and ensures that necessary paperwork is completed.
Flight Planning Specialist
Universal Weather and Aviation, Inc.
Houston, TX
06.2017 - 04.2018
- Achieved efficiency by planning an average of 240 high-quality flight routes every month, catering to domestic and international travel
- Determine flight routes and computerized flight plans based on most economic routes, client preferences, current & forecast weather conditions, NOTAMS, permit requirements, aircraft performance specifications, fuel reserves, air traffic control actions, equal time points, alternate airfields, geopolitical concerns, and other factors
- Comply with federal regulations by remaining current with the latest requirements and reporting computerized flight plans to appropriate authorities in a timely manner with considerable attention to safety of flight and client preferences
- Concurrently, monitoring Mission Support System to ensure details are completed and all services are acknowledged and confirmed for assigned missions
- Brief pilots on optimum flight routes and communicate recommendations on best locations for refueling
- Demonstrating effective communication by briefing pilots on optimum flight routes and recommending best locations for refueling, specific routes, fuel burns etc
- Providing on demand and timely information to pilots and serving as a resource for clients in a timely manner
- Problem solving through identifying critical issues and working with peers and management to recommend solutions to increase the quality of products and services
- Collaborate with weather forecasters to determine safest route and most suitable alternate airports
- Review all transactions, messages and requests before transmission and thoroughly review each folder upon completion of the assigned task to ensure accuracy; maintain high level of quality as defined by individual quality and productivity performance measures.
- Coordinated with other departments to ensure efficient workflow processes.
Education
Bachelor of Science, Aeronautics -
Embry-Riddle Aeronautical University
12.2016
Skills
- Dangerous Goods Training (Title 14 CFR and 49 CFR)
- B767/B747 Weight and Balance
- Ground Security Coordinator PCSSP/AOSSP 49 CFR 1544101
- Extremely detail-oriented and focused
- Understands flight plans and flight paths
- Able to analyze and interpret weather reports
- Good interpersonal and communication abilities
- Excellent record-keeping abilities
- Operations Management
- Negotiation and Conflict Resolution
- Documentation And Reporting
- Administration and Reporting
- Flight Operations Management
- Communication and Coordination
- Passenger Services Coordination
Coursework
- Air Traffic Management: Tower, En-route & Tracon
- Aircraft Accident and Investigation
- Aerospace Safety
- Human Factors in Aviation Safety
- Safety and Security of Airport Operations
Certification
- Weight and balance B767 B777 B747
- Ground security coordinator
Languages
English
Professional
Spanish
Elementary
References
References available upon request.
Timeline
Load Supervisor
Eastern Airlines
07.2023 - 07.2024
Passenger Service Representative/ Loadmaster
Atlas Air
05.2018 - 06.2023
Flight Planning Specialist
Universal Weather and Aviation, Inc.
06.2017 - 04.2018
Bachelor of Science, Aeronautics -
Embry-Riddle Aeronautical University
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