Ricardo Feliciano
Belvidere,IL
Summary
Field Manager with extensive experience at Rabine America Maintenance, known for excellence in team supervision and project budgeting. Proven record in enhancing team performance and client satisfaction through effective communication and stringent safety oversight. Core competencies include logistics coordination and construction management, ensuring projects are completed on time, within budget, and in compliance with DOT regulations. Aiming to leverage these skills to drive operational efficiency in future projects.
Overview
19
19
years of professional experience
Work History
Field Manager
Rabine America Maintenance
Palatine, IL
07.2020 - Current
- Managed field crews and technicians working at customer job sites and verified strong job performance via metrics tracking and customer satisfaction interviews.
- Prepared assignments and schedules for field team, equipped team with materials and tools required and managed client relations by acting as liaison between client, team and vendors.
- Arranged and contracted for support of proven subcontractors and vendors needed to complete field construction work in support of company field crew.
- Drafted vehicle maintenance and repair reports and budgeted for fleet vehicle care.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Proposed or approved modifications to project plans.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assistant Terminal Manager
Blackhorse Carriers
Aurora, IL
07.2014 - 07.2020
- Communicated with dispatched personnel and drivers to ensure efficiency.
- Directed and coordinated activities of transport personnel responsible for loading, transporting and offloading of product.
- Supervised worker efficiency and rectified issues with performance.
- Supervised, hired, trained, evaluated and motivated team of Driver Leaders and managed day-to-day activities of department.
- Dispatched drivers and tracked on-time deliveries.
- Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
- Performed functions with required repeated bending, standing and reaching.
- Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
- Assisted in the loading and unloading of cargo from vessels and trucks.
- Supervised staff to ensure proper handling of materials and equipment.
Transportation Supervisor
Maine's Paper & Food Service Inc.
Hanover Park, IL
11.2005 - 07.2014
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Traced missing material and shipments through vendor and customer communications.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Compared shipping routes or methods to determine least environmental impact.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
Education
Some College (No Degree) - Construction Management Certificate
Online ELearning College
Belvidere, IL11.2021
CDL Class A -
Bull Dog Trucking Driving School
Elmwood Park, IL09.2009
High School Diploma -
Larking High School
ElginSkills
- DOT regulations
- Team supervision
- Safety
- FMCSA, EPA, and OSHA regulations compliance
- Safe transportation
- Vehicle inspection
- Incident reporting
- Delivery Schedule
- Logistics coordination
- Materials management
- Transportation management
- XATA/ PeopleNet
- Decision making
- Skilled in AS400 and Routing Interface
- Project budgeting
- Construction Management
- Equipment inspection
- Project Cost Estimation
- Job Site Management
- Safety Oversight
- Certified Flagger
Languages
Spanish
English
Timeline
Field Manager
Rabine America Maintenance
07.2020 - Current
Assistant Terminal Manager
Blackhorse Carriers
07.2014 - 07.2020
Transportation Supervisor
Maine's Paper & Food Service Inc.
11.2005 - 07.2014
Some College (No Degree) - Construction Management Certificate
Online ELearning College
CDL Class A -
Bull Dog Trucking Driving School
High School Diploma -
Larking High School
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