RICARDO FERGUSON
Raleigh,NC
Summary
Knowledgeable Manager with history of keeping operations efficient and health code-compliant. Achieve profit targets by controlling costs and maximizing revenue. Well-organized manager with good business sense. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
11
11
years of professional experience
Work History
Team Leader
Capstone Logistics LLC.
05.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Restaurant Manager
Buffalo Wild Wings
02.2014 - 12.2022
- Maintained cost controls
- Controlled day-to-day operations with effective food and labor controls
- Cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance
- Worked with FOH and BOH staff to support superior service delivery
- Recruited, trained, and developed service industry talent
- Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity
Education
Assoicates - graphic design
kean University
union, njSkills
- Operations management
- Personnel recruiting
- Food safety
- Employee training
- Scheduling
- Maintained inventory
- Counted and adjusted inventory
- Familiar with all types of Adobe excel PowerPoint, word and so on
Timeline
Team Leader
Capstone Logistics LLC.
05.2023 - Current
Restaurant Manager
Buffalo Wild Wings
02.2014 - 12.2022
Assoicates - graphic design
kean University
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