Ricardo Ferreiro
Jacksonville,FL
Summary
Dynamic leader with extensive experience at ECM Pool Care, excelling in customer service and safety protocols. Proven track record of enhancing workflow efficiency and achieving complete customer satisfaction. Bilingual in English and Spanish, OSHA 30 certified, and committed to fostering a culture of safety while mentoring teams for peak performance.
Overview
23
23
years of professional experience
Work History
Foreman
ECM Pool Care
01.2010 - Current
- Ensure 100% peak performance in customer relations and customer service
- Supervised daily operations of pool installation and maintenance teams.
- OSHA 30 Certified
- Trained and mentored junior staff on safety protocols and best practices.
- Coordinated project schedules to ensure timely completion of pool installations.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Required to adapt to unique conditions to progress any given project
CONSTRUCTION LEAD
ECM POOL CARE
01.2007 - Current
- Complete customer satisfaction from start to finish
- Directed project planning, scheduling, and execution to ensure timely completion of construction initiatives.
- Managed cross-functional teams, fostering collaboration to enhance productivity and workflow efficiency.
- Implemented safety protocols and regulations, reducing workplace incidents and promoting a culture of safety.
- Oversaw daily construction activities, ensuring work was performed according to specifications and industry standards.
- Maintained compliance with all applicable building codes and regulations throughout the course of each construction project.
Laborer
ECM POOL CARE
01.2003 - Current
- Complete Customer satisfaction
- Adhering to and maintaining a safe work environment
- Operated heavy machinery to complete construction and maintenance tasks efficiently.
- Collaborated with teams to ensure compliance with safety regulations on job sites.
- Assisted in material handling and logistics, optimizing workflow processes.
- Conducted routine inspections of tools and equipment to maintain operational readiness.
Education
Associate of Arts - Theatre
Suffolk County Community College
Skills
- Bi-Lingual, English and Spanish
- Customer service
- OSHA 30 certified
- Strong work ethic
- Attention to detail
- Safety Protocol Oriented
Timeline
Foreman
ECM Pool Care
01.2010 - Current
CONSTRUCTION LEAD
ECM POOL CARE
01.2007 - Current
Laborer
ECM POOL CARE
01.2003 - Current
Associate of Arts - Theatre
Suffolk County Community College
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