Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Ricardo Francois

Brooklyn,NY

Summary

Highly personable bilingual with French , Creole and Spanish More than 7 years of experience, in customer services and qu care .

Talent for identifying customers needs and presenting appropriate care and services offering

Expertise in resolving and de-escalating emotional charged customer service issues

Secured quality care and services excellence recognition for delivery of exceptional customer services

Proficient with Microsoft word system, numerous emails

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Worker

CM Health INC
Brooklyn, NY
05.2022 - 08.2024
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts moved material to and from storage and production areas
  • help maintain an organize stockroom by labeling shelves clearly , designating specific areas for different products, and rotating stock regularly as required

Companionship

Marcelin Private Home care services
New Rochelle, NY
01.2023 - 06.2024
  • Provided emotional support and companionship to the elderly through regular visits.

  • Provided companionship to clients by engaging in conversations and playing games.

Warehouse Worker

FedEx- Santiago , Chile
01.2018 - 12.2019
  • Maintained clean workspace by enforcing strict housekeeping guidelines for storage areas, dock bays , and equipment zone
  • reduced order processing times streamlined picking , and shipping procedures

Education

High School Diploma -

UPH, INAGHEI
Port- Au- Prince, Haiti
01-2007

Skills

  • Shipment unpacking
  • Loading and unloading
  • warehouse organization
  • Able to lift and carry 40 lbs

Languages

French
Limited
Spanish
Limited
Creole
Native/ Bilingual

Certification

  • Security License

References

References available upon request.

Timeline

Companionship

Marcelin Private Home care services
01.2023 - 06.2024

Warehouse Worker

CM Health INC
05.2022 - 08.2024

Warehouse Worker

FedEx- Santiago , Chile
01.2018 - 12.2019

High School Diploma -

UPH, INAGHEI

Similar Profiles

CREATE PROFILE
Ricardo Francois