Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Human Resources Coordinator
Eyes by GrandVision
Miramar, FL
06.2021 - Current
Assess’ and qualifies candidates for job opening while helping with the new hire cycle
Assists in onboarding process for new hires by giving a thorough overview of the company’s history and the day-to-day tasks
Works in proficiently with recruiting programs such as: Indeed, Glassdoor, and LinkedIn
Follows up with new hire a few days after to assess any extra layers of connection and onboarding experience
Works on department communications that are sent to the field (stores), company laboratory, and corporate office
Recruited associates for 10 regions throughout the US
Communicates with Regional Managers to further enhance engagement from the field environment to corporate
Facilitates employee relations matter for corporate employees by creating a positive relation between leaders and their team members
Travels occasionally to Regional Manager meetings throughout the United States as departments representative to evaluate, coordinate and communicate future projects
Helps planning of any internal projects in the corporate environment that correlates to appreciate employee appreciation and maintains an open communication with team members to further enhance employee satisfaction.
Talent Manager
Nutrition LLC
Miami, FL
02.2019 - 01.2021
Outreach to 10-20 different candidates daily
Identifies bi-weekly and monthly sales goals by tracking previous monthly records from all team members
Assess' and qualifies any reports in order to present on any board meetings
Works on marketing projects and outsourcing ideas to enhance company engagement with the public, team members and staff
Works directly under CEO and Co-Founder to establish better results of team members on a monthly basis
Recruitment of over 950 different accounts within a year with a monthly surplus of $45,000 in revenue
Inbound Sales Agent
Celebrity Cruises
Miami, FL
09.2016 - 02.2019
Identify and professionally assist guests with planning their vacations
Effortlessly resolving issues to give an overall great result
Opening and closing each call with an outstanding verbiage to leave a well experienced call. Overall YTD Conversion +30%
Customer Service Representative
Celebrity Cruises
Miami, FL
11.2016 - 09.2017
Identify and professionally assist guests with any concern regarding their reservations
Informed guests of any pending payments or requirements before sailing
Executive Account Manager
Servita Landscaping
Miami, FL
02.2016 - 11.2016
Defined clear targets and objectives and communicated them to other team members
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions
Assessed vendor products and maintained positive vendor relations
Represented the organization to customers, the public, government officials and other external sources
Sales Representative
Allstate
Pembroke Pines, FL
10.2015 - 02.2016
Prepared sales contracts
Calculated quotes and educated potential clients on insurance options
Evaluated leads obtained through direct referrals, lead databases and cold calling
Negotiated new and renewal production goals with business development manager
Sales Professional
Auto Nation Chevrolet
Pembroke Pines, FL
05.2015 - 10.2015
Contacted satisfied customers to offer additional services
Completed customer searches to generate new leads
Responded to telephone and in-person requests for information
Student Assistant to Associate Director
Residential Life
North Miami, FL
01.2012 - 01.2015
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
Drafted biweekly time sheets for 15 executives and employees
Organized all new hire, security and temporary paperwork.
Education
Bachelor of Science - Business Management
Johnson & Wales University
GED - undefined
Escuela Americana
Skills
Marketingundefined
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Human Resources Coordinator
Eyes by GrandVision
06.2021 - Current
Talent Manager
Nutrition LLC
02.2019 - 01.2021
Customer Service Representative
Celebrity Cruises
11.2016 - 09.2017
Inbound Sales Agent
Celebrity Cruises
09.2016 - 02.2019
Executive Account Manager
Servita Landscaping
02.2016 - 11.2016
Sales Representative
Allstate
10.2015 - 02.2016
Sales Professional
Auto Nation Chevrolet
05.2015 - 10.2015
Student Assistant to Associate Director
Residential Life
01.2012 - 01.2015
Bachelor of Science - Business Management
Johnson & Wales University
GED - undefined
Escuela Americana
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