RICARDO GARAY
Belton,MO
Summary
Results-driven executive leader with 30+ years of experience in multi-unit management, leadership development, and strategic execution in fast-paced, growth-oriented environments. Expertise in operations management, business process optimization, and project execution to drive efficiency and profitability. Skilled in fostering customer-centric service cultures, succession planning, and talent development to build high-performing leadership teams. Proven ability to align corporate vision with field operations, ensuring seamless execution of business priorities through strong leadership, accountability, and cross-functional collaboration.
Overview
30
30
years of professional experience
Work History
Multi-location Executive Manager
TJX Companies Inc
01.2020 - Current
- Led operations across 13 locations in Missouri and Kansas, managing total volumes exceeding $130M.
- Managed and developed 50+ Executive Leaders to drive consistent improvements in sales, traffic, and profitability while creating a collaborative leadership culture.
- Applied financial and operational analysis to inform strategic decisions, achieve ROI targets, and develop business cases aligned with corporate goals.
- Spearheaded change management initiatives, optimizing processes with SMART goals to enhance workflow, productivity, and efficiency.
- Implemented business processes, project management principles, and technological innovations to ensure operational excellence and stakeholder engagement.
- Established strong executive partnerships and collaborated with key stakeholders to address challenges and drive successful project delivery.
- Increased team productivity through innovative management strategies and streamlined communication.
- Ensured process consistency through structured follow-ups and validation at all leadership levels
Regional Presentation Manager
TJX Companies Inc
10.2013 - 01.2020
- Directed business Operations and Sales initiatives across 11 states, leading strategic planning and execution for multi-market operations in the Midwest.
- Strengthened operational performance through development integration, influence, and strategic partnerships.
- Identified and mitigated project risks, ensuring alignment with corporate objectives, deadlines, and budgets.
- Delivered high-ROI initiatives and established scalable business processes adopted company-wide.
- Acted as the primary liaison between field project managers, executive leadership, and corporate teams to streamline contractual agreements in the execution of field corporate projects and initiatives.
- Led workshops on effective storytelling, empowering employees to communicate persuasively in meetings and conferences.
- Improved executive-level presentations by implementing efficient workflows, reducing production time, and enhancing visual engagement.
- Analyzed client feedback to refine presentations, driving continuous improvement and audience impact.
- Trained teams on best practices for presentation software, ensuring clarity, accuracy, and brand alignment.
- Managed high-pressure deadlines, delivering high-quality presentations tailored to executive and stakeholder needs.
- Conducted in-depth research on industry trends and competitor strategies to enhance content relevance.
- Developed internal training materials to reinforce company values and ensure consistent messaging across departments.
Education
Bachelor of the Arts Degree - Marketing Communications/Business Management
Columbia College
Chicago, IL05.1999
Skills
- Project/Workflow management
- Human Resources/Executive management
- Performance/Revenue maximization
- Succession/Development planning
- Stakeholder/Partnership management
- Operations/Workforce management
- Corporate Communications and Executive Coaching
- Cross-functional team leadership
- Client Mediation/Relationship Building
- Decision-making and Collaboration
- P&L Management
- Process/Change Management improvements
Languages
Spanish
English
Timeline
Multi-location Executive Manager
TJX Companies Inc
01.2020 - Current
Regional Presentation Manager
TJX Companies Inc
10.2013 - 01.2020
Bachelor of the Arts Degree - Marketing Communications/Business Management
Columbia College
Similar Profiles
Maria FedericoMaria Federico
Merchandise Assistant at The TJX Companies, Inc.Merchandise Assistant at The TJX Companies, Inc.
Connor JohnstonConnor Johnston
Power BI & Automation Engineer at The TJX Companies, Inc.Power BI & Automation Engineer at The TJX Companies, Inc.
Keegan JacksonKeegan Jackson
Key Carrier at TJX Companies, MarshallsKey Carrier at TJX Companies, Marshalls
Melanie Lethcho-KohlerMelanie Lethcho-Kohler
Medicare Insurance Agent at McNearny Management GroupMedicare Insurance Agent at McNearny Management Group
MATT KUNSCHMATT KUNSCH
Journeyman Pipe Fitter/ Sheet Metal Worker at Burlington Northern Sante FeJourneyman Pipe Fitter/ Sheet Metal Worker at Burlington Northern Sante Fe